Insight Global · 1 day ago
Director of Client Delivery
McLean, VA
Full-time
Onsite
Director/Executive
$125K/yr - $150K/yr
10+ years expInsight Global is seeking a Director of Client Delivery responsible for the end-to-end execution and performance of the company’s federal contract portfolio. This role oversees all Project Managers and Program Managers, ensuring exceptional customer satisfaction and operational excellence while partnering closely with executive leadership.
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Hiring Manager
Sarah Vitale
Responsibilities
Own delivery performance across all active federal contracts, ensuring scope, schedule, quality, staffing, and performance commitments are consistently met or exceeded
Maintain executive-level visibility into portfolio health, including risks, issues, financial performance, staffing stability, and customer sentiment
Ensure contracts are executed in accordance with contract terms, labor categories, pricing structures, and performance requirements across FFP, T&M, and Cost-Plus environments
Partner with contracts leadership to manage modifications, option exercises, scope changes, and performance-related discussions with government stakeholders
Act as a senior client-facing leader, engaging directly with CORs, COs, and government program leadership
Proactively manage performance to support Excellent or Very Good CPARS outcomes
Directly manage Project Managers and Program Managers; set clear expectations, performance goals, and accountability standards
Recruit, develop, coach, and retain high-performing delivery leaders; address performance issues decisively when expectations are not met
Ensure delivery execution aligns with the organization’s established quality management, process maturity, and information protection frameworks, including CMMI and ISO standards
Lead consistent application of certified processes across all programs, reinforcing disciplined planning, execution, measurement, and continuous improvement
Support organic growth within existing agencies by identifying expansion opportunities and delivery-driven value
Contribute delivery insights to proposals, including staffing strategies, management approaches, transition plans, and risk mitigation
Provide regular delivery briefings to executive leadership highlighting risks, trends, and recommended actions
Serve as the executive delegate for delivery matters, representing the firm with professionalism and sound judgment
Qualification
Required
10+ years of progressive experience leading federal project and program delivery
Demonstrated success overseeing multiple concurrent federal contracts
Strong expertise in DoD and civilian agency environments
Deep understanding of FFP, T&M, and Cost-Plus contract execution
Executive presence and strong client-facing communication skills
Preferred
PMP, PgMP, or equivalent certification
Experience operating within CMMI and ISO-aligned delivery organizations
Familiarity with federal information protection and compliance environments, including CMMC
Benefits
Comprehensive benefits package starting on day one of employment
Options for medical, dental, and vision insurance
Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment
Access to paid sick leave
Other paid time off benefits as required under the applicable law of the worksite location
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
Company data provided by crunchbase