Zencon Group Inc. · 1 day ago
Business Analyst 3
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expZencon Group Inc. is seeking a highly motivated Business Analyst to transform the Texas No Wrong Door system. The role involves analyzing business systems, documenting user needs, and improving IT solutions to enhance business operations.
AnalyticsConsultingInformation Technology
Responsibilities
Reviews, analyzes, and evaluates business systems and user needs
Formulates systems to parallel overall business strategies
Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective
Familiar with industry standard business process mapping, and reengineering
Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc
Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs
Creating and executing a plan for secret shoppers to interact with the NWD system to identify strengths and gaps in receiving an appropriate referral for LTSS
Working closely with business stakeholders to elicit, document, and analyze business requirements and user needs for an interoperable system of referrals between 'doors'
Reviewing and assessing existing business processes to identify trends, issues, and opportunities for improvement
Assessing potential solutions and making recommendations to improve the quality of IT solutions to meet business needs
Performing a liaison function connecting program areas, internal and external stakeholders, subject matter experts, and the IT department to identify stakeholder and end user business requirements and to coordinate the automation of new or improved existing IT systems to improve business operations
Qualification
Required
Skilled in eliciting business and technical requirements
Skilled in communicating complex design and technical issues, as well as writing business cases and planning documents
Skilled in effective verbal and written communication and presentation skills
Skilled in gathering input, formulating a plan, and carrying it to fruition
Skilled in providing exceptional follow-through and customer-service
Preferred
Experience with government regulations and processes
Company
Zencon Group Inc.
ZENCON GROUP: Empowering Digital Transformation, Service Excellence & Workforce Innovation Zencon Group is a global IT consulting firm and certified Microsoft Partner delivering high-performance digital solutions that help organizations modernize operations, elevate customer and citizen experiences, and scale with confidence.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase