Chewy · 5 hours ago
Solutions Manager
Boston, MA
Full-time
Onsite
Mid Level
$100K/yr - $176K/yr
3+ years expChewy is looking for a Solutions Manager to join their HR Systems & Solutions Team. In this role, you will support Workday configuration and functionality within Payroll and Absence modules, working closely with team members and partners to enhance employee experience through technology.
E-CommercePetRetail
Responsibilities
Serve as the Workday configuration expert for the Payroll and Absence functional areas, aligning system design with business processes and goals
Partner closely with COE leaders to understand business needs and translate into technical requirements
Own and manage the roadmap and Jira backlog for your areas, prioritizing enhancements, resolving issues, and supporting regular Workday releases
Partner with customers across HR, IT, and other functions to translate business needs into scalable, well-documented solutions
Support end-to-end delivery of new features and system improvements, including discovery, configuration, testing (SIT/UAT), deployment, and post-launch support
Help document business processes, functional specs, test cases, and user guides as part of ongoing support and enhancement work
Support change management by reviewing training materials, job aids, and communications related to system updates
Participate in system and process analysis activities to identify areas for improvement in user experience, compliance, or operational efficiency
Stay up to date on new Workday features and help evaluate their relevance to your area
Own Workday semiannual release management for the Payroll and Absence modules, including impact assessment, configuration updates, testing coordination, customer communication, and deployment planning
Learn from and collaborate with senior Team Members, contributing to team knowledge-sharing and standard processes
Qualification
Required
Bachelor's degree in Computer Science, Human Resources, Business Administration, or related field, or equivalent experience
3–5 years of Workday configuration experience, with expertise in the Payroll and Absence modules
Experience supporting Workday configuration and testing efforts
Familiarity with agile delivery and Jira (or similar backlog management tools)
Strong organizational and problem-solving skills with the ability to handle multiple tasks and shifting priorities
Ability to manage requests and identify high-impact items for escalation or prioritization
Clear communication skills and a collaborative approach to working with multi-functional teams
A strong desire to learn and grow in HR technology, product ownership, and customer engagement
Customer service–oriented attitude with a focus on delivering quality user experiences
Travel expectation is approximately 10%
Benefits
Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.
401k
New hire and annual equity grant
Annual bonus
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Unlimited PTO, subject to manager approval
Six paid holidays per year
Paid sick and family leave in compliance with applicable state and local regulations
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
The Motley Fool
2026-01-24
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
Company data provided by crunchbase