TowneBank · 3 hours ago
Branch Manager
Ashland, VA
Full-time
Onsite
Mid, Senior Level
2+ years expTowneBank is committed to providing exquisite service for its members while promoting community well-being. The Branch Manager will oversee daily operations, enhance member relations, and develop new business opportunities for the branch.
Banking
Responsibilities
Directing and coordinating (may include the assistance of a Branch Operations Manager) the daily activities of the Member Service Representatives and Member Service Specialists including, but not limited to, quality member service, cross-selling activities and adherence to bank standards
Identifying opportunities for expansion of existing member relations for additional deposits and personal loans
Identifying opportunities to our family of companies to Towne Wealth Management, Mortgage, Merchant Services, Towne Benefits and Towne Insurance
Developing new business for the branch by calling on prospective members and businesses, seeking out referrals and encouraging cross-selling by team members
Interviewing, reviewing, analyzing and making decisions on requests from members for home equity loans, lines of credit, overdraft protection, term loans, etc. May also review small business loans and “partner” loans depending on the branch location and lending experience
Performing scheduled audits, preparing required reports, reviews appropriate daily accounts and sending out member correspondence
Recommending personnel action such as promotions, transfers, disciplinary measures, etc. and supervises on-the-job training of new employees at the branch
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
Other duties as assigned
Qualification
Required
Has a strong work ethic and is highly motivated to always deliver financial services and solutions with the highest ethical standards
Has the ability to positively motivate and lead a branch team
Has the ability to work independently and with deadlines to meet goals
Has the ability to coordinate workflow and manage a team with diverse responsibilities
Has strong written and verbal communication skills
Has the ability to understand a member's issue and resolve it in a positive manner
Is able to learn new product information and promote benefits to members
Has two to three years of experience with branch/teller line operations, sales and service on the desk/platform
Has supervisory experience and/or prior leadership experience
Preferred
Bachelor's Degree
Company
TowneBank
TowneBank is a bank that offers various financial services to individuals and businesses.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-01-14IPO
Leadership Team
William I. Foster III
President & Chief Executive Officer
Lee Clark
Chief Operating Officer
Recent News
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