Allied Universal · 2 days ago
Security Officer - Flex Concierge
US-VA-Herndon
Full-time
Onsite
New Grad, Entry Level
$18.39/hr - $18.39/hrAllied Universal® is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Flex Concierge in Herndon, VA, you will serve and safeguard clients in various industries, ensuring a secure environment through customer service and monitoring access points.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to tenants, visitors, and vendors by following site-specific procedures, property policies, and applicable emergency response activities
Staff the front desk and serve as the primary point of contact for access requests, questions, and security-related concerns
Support access control by verifying identification, issuing visitor passes, managing sign-in and sign-out logs, and directing guests to appropriate destinations
Monitor lobby activity and building entry points to help identify unusual activity and help to deter unauthorized access
Receive and route calls, emails, and radio communications; relay messages to property staff and other authorized contacts as needed
Operate security-related systems such as CCTV, intercoms, access control software, and alarm panels; escalate issues when readings or conditions appear abnormal
Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to property management and emergency services when appropriate
Document incidents, service requests, and shift activity in daily logs and written reports using clear, factual details
Support package and delivery procedures by directing couriers, logging deliveries when required, and coordinating with tenant representatives per site policy
Maintain key and credential accountability by following key control procedures and reporting missing or damaged items per site requirements
Assist with after-hours access requests by confirming authorization and following established verification steps
Participate in site-specific drills and training, and follow posted procedures for evacuation, shelter-in-place, and medical response as assigned
Qualification
Required
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Access Control/Badge Experience is preferred
Customer Service Experience is preferred
Comfortable Using Computer or Tablet is preferred
Benefits
Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Participate in our retirement savings plan to invest in your future.
Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase