Visual Comfort & Co. · 6 hours ago
Senior Marketing eCommerce Analyst
Visual Comfort & Co. is the premier resource for decorative and architectural lighting and automated shading solutions. The Senior Marketing eCommerce Analyst is responsible for developing comprehensive reports and analyses to provide insights into the customer journey and optimize marketing investments and website conversion.
Consumer GoodsE-CommerceLightingManufacturingRetail
Responsibilities
Own the development and delivery of executive-level performance dashboards and reporting frameworks, providing meaningful context and business implications alongside data; proactively identify trends, diagnose root causes, and drive strategic recommendations and action plans with minimal guidance
Lead and influence cross-functional collaboration with UX, development, and ecommerce teams to define, prioritize, and implement enhancements that improve customer acquisition, retention, and overall site performance; make informed trade-off decisions and clear blockers proactively
Design, run, and evaluate complex A/B and multivariate testing initiatives end-to-end, including hypothesis development, statistical validation, and translating outcomes into long-term strategy; establish testing governance and own the roadmap for experimentation
Conduct advanced analyses of customer behavior, segmentation, and purchasing patterns to generate actionable insights that directly shape marketing strategies, promotional planning, and ecommerce growth initiatives; recommend and implement changes in partnership with stakeholders
Champion continuous optimization by identifying systemic performance gaps, recommending innovative solutions, and ensuring accountability for execution across teams; set KPIs and track progress against them
Exercise independent judgment to assess competing priorities, allocate resources effectively, and make sound, strategic decisions aligned with business objectives; escalate only when cross-functional alignment or resourcing constraints require it
Present insights and strategic recommendations to senior leadership and stakeholders, influencing decisions through clear, data-driven storytelling and owning follow-through on outcomes
Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
Exhibits and adheres to the established Visual Comfort Company Values
Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams
Qualification
Required
Bachelor's degree in a quantitative field (e.g., statistics, mathematics, business analytics) required
7+ years of progressive experience in an analytical role, preferably within marketing, ecommerce, or web analytics
Proficiency in SQL (writing and running queries) is required
Large-scale data analysis and advanced Excel skills (formulas, pivot tables, data visualization, VBA)
Extensive experience leveraging web analytics platforms (Google Analytics, Adobe Analytics) to drive data-driven strategies, optimize digital performance, and inform executive decision-making
Skilled in advanced configurations, custom reporting, and attribution modeling
Proficient in business intelligence and data visualization tools (Looker, Tableau, Power BI)
Proven track record of developing interactive dashboards, complex data models, and predictive analytics to support organizational goals
A/B testing experience is required
Familiarity in platforms such as Google Optimize, Fullstory, Adobe Analytics, or Bloomreach
Strong analytical and problem-solving skills with a proven ability to derive actionable insights from data
Exceptional communication skills with experience presenting to stakeholders at various levels
Self-starter with strong organizational skills, ability to prioritize multiple tasks, and work independently and collaboratively
Exceptional organizational and time management skills, with a strong attention to detail
Ability to prioritize and handle multiple tasks and changing priorities
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Demonstrate exceptional communication across all contact channels, including email, chat and phone
Available to work a flexible schedule including weekends, early mornings, late evenings
Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule
Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
Preferred
Advanced degree preferred
Experience in luxury or high-end consumer products is a plus
Equivalent combinations of education and experience will be considered for this role
Benefits
Work-Life Balance: Monday – Friday, 8:00am – 5:00pm
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
Paid Time Off: Generous vacation accrual and paid time off policies.
Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
Insurance: Company-provided life insurance and short-term disability coverage.
Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
Company
Visual Comfort & Co.
Visual Comfort & Co. is a consumer goods company offering lighting fixtures and portable lighting products.
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-10Series Unknown
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