Accurate Background · 14 hours ago
Occupational Health Services Associate
United States
Full-time
Remote
New Grad, Entry Level
$13.70/hr - $20.55/hrAccurate Background is a trusted provider of employment background screening and workforce monitoring services. The OHS Associate will perform a variety of complex tasks including scheduling donor occupational health testing, processing results, and consulting with vendors, while contributing to a positive team environment and meeting quality standards.
Human ResourcesIdentity ManagementInformation TechnologySecurity
Responsibilities
Schedule donor occupational health testing within vendor systems
Process and complete drug and occupational health testing results to ensure delivery to clients
Learn and understand the regulated processes for both drug and occupational health testing
Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results
Work with internal teams to assist clients
Respond to incoming calls or emails from clients, internal departments, and vendors requesting information test results
Meeting attendance, production and quality standards of the company/department
Records details of all calls and tasks, as well as actions taken, into Salesforce
Other duties related as assigned by management
Meets Accurate Background’s Employment Screening quality standards for services by adhering to client guidelines, regulations, policies, and procedures
Contributes to team effort in maintaining service level agreements (SLA)
Contribute to a positive team environment
Contribute to creating and maintaining work instructions and Milo flow charts
Ability to multitask, make decisions, and work independently and well as with a team
High school degree or GED required
Able to complete work with minimal errors under limited supervision required
Proficiency in Microsoft Office Suite/Office 365 (Outlook, Word, Excel, OneNote, OneDrive) required
Ability to multitask (i.e., read or type while talking on the phone) required
Strong written and verbal comprehension and expression skills required
Ability to type 35+ WPM required
Previous experience with CRM systems (i.e., Salesforce) preferred
Must take ownership, be open, work as one, and stay curious
Qualification
Required
High school degree or GED required
Able to complete work with minimal errors under limited supervision required
Proficiency in Microsoft Office Suite/Office 365 (Outlook, Word, Excel, OneNote, OneDrive) required
Ability to multitask (i.e., read or type while talking on the phone) required
Strong written and verbal comprehension and expression skills required
Ability to type 35+ WPM required
Preferred
Previous experience with CRM systems (i.e., Salesforce) preferred
Benefits
Medical
Dental
401k
Company
Accurate Background
Accurate Background is a provider of compliant, automated workforce screening solutions.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
Apax Partners
2020-02-04Private Equity
2014-10-31Series Unknown· $5M
Leadership Team
Tim Dowd
Chief Executive Officer
Alexander Fung
Chief Technology Officer
Recent News
2025-01-30
Company data provided by crunchbase