Snow Companies · 16 hours ago
AVP, Client Services
Williamsburg, VA
Full-time
Onsite
Senior Level
6+ years expSnow Companies is dedicated to guiding clients through their communication and business objectives in the healthcare sector. The Associate Vice President, Client Services will lead client relationships, develop strategic initiatives, and drive organic growth while mentoring team members and ensuring effective collaboration across the agency.
Marketing & Advertising
Responsibilities
Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary
Manage product strategy and ensure tactical implementation relating to product strategy
Provide short- and long-term direction relating to product strategy
Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
Confer with Account Team for internal issue resolutions related to team dynamics
Mentor, review ongoing performance results, and identify needs or development of team members. Implement coaching or mentoring partnerships as appropriate
Keep Senior Leadership apprised of key issues regarding account status
Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a strategic and timely manner
Ensure that account team is trained appropriately with respect to writing contact reports, creative work plans, strategic points of view, agency processes, and brand market knowledge
Maintain a strong market knowledge of existing competition and pipeline products in brand category
Review and approve all materials before client review
Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership within accounts
Partner and collaborate with Creative Team (in terms of brand strategy) for development of materials
Analyze business developments within brand/disease category, as well as competitive landscape in order to identify, and propose new areas for business growth
Lead development of strategic recommendations to clients and look for opportunities to “upsell” Snow’s programs and services
Manage multiple accounts
Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership
Develop SOWs for clients
Prepare for and attend strategic planning meetings with clients
Develop internal processes and procedures for best practices across company
Travel is a requirement of this role
The AVP may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs
Qualification
Required
6+ years of pharma or healthcare advertising; Patient experience preferred
Strong communication/presentation skills
Ability to craft presentations (new business, creative, tactical, strategy, selling)
Ability to travel
Significant background in pharmaceutical advertising; Account Services
Ability to lead a team
Strong mentoring and coaching skills
Entrepreneurial skill at organically building business
Management experience
Proficient in Microsoft PowerPoint, Excel, and Word
Company
Snow Companies
Snow Companies is the global leader in patient engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Mullican
Chief Financial Officer
Corbin Wood
COO
Company data provided by crunchbase