Pinnacle Live · 4 hours ago
Sales Director - Audio Visual, Event Technology
Pinnacle Live is a premium, in-house AV partner that elevates live event expectations. The Sales Director is responsible for driving and managing sales efforts within assigned hotels, building relationships, surpassing sales goals, and facilitating collaboration among teams to ensure growth and profitability.
Event ManagementEventsVideo Conferencing
Responsibilities
Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales
Responsible for having a deep knowledge of Pinnacle Live’s products and offerings while displaying a passion for learning and understanding new technologies
Communicate & collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of the Sales Managers if applicable
Communicate & collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management
Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable
Hire, manage, and continual development of the Sales Manager staff and ensure they are delivering “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up
Responsible for generating and revising scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services
Stay attuned to the Sales Managers’ needs and have an open line of communication for them
Stay attuned to the needs of the Hotel Sales Team, keeping an open line of communication for them
Coordinate with the Operations department to ensure successful events for our clients
Provide and measure accurate revenue forecasts for the sales team and leadership
Use creativity and collaboration to explore profitability, revenue opportunities, and client retention
Responsible for selling profitable business that aligns with budget expectations, forecasting, reporting to support P&L efforts and should have a working understanding of a how a P&L works
Manage accurate and timely billing of events and clients through the sales team
Perform other duties as assigned
Qualification
Required
Bachelor's degree in business or related field or equivalent experience
Minimum of five (5) years' experience in an audio-visual systems sales leadership role
Minimum of five (5) years' experience in a customer service facing role
Minimum of three (3) years' experience in a sales management role
Strong business communication, presentation, and writing skills
Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and Progress
Exceptional relationship builder, internally and externally
Production and Staging experience within a hotel, venue, convention center, or traveling organization is required
Scenic and Décor experience is required
Rigging, Electrical, and Exhibit experience is required
Experienced and passionate manager; excellent leadership skills
Highly skilled communicator; exceptional interpersonal and relationship-building skills
Highly skilled at project management; proven success working in a fast-paced environment
Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Ability to work within a fast-paced and evolving dynamic, welcoming change and navigating conflicting priorities when applicable
Benefits
Performance based incentive plans on top of base salary
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Company
Pinnacle Live
Pinnacle Live is a premium in-house AV partner that delivers bespoke AV solutions for in-person, virtual, and hybrid meetings and events.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-04-21
2025-04-15
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