Del Norte Credit Union · 19 hours ago
Security and Fraud Specialist - Santa Fe, NM
Santa Fe,NM,US
Full-time
Onsite
Mid, Senior Level
$24.69/hr - $30.86/hr
3+ years expDel Norte Credit Union is a community-focused financial institution committed to improving lives. The Security and Fraud Specialist is responsible for implementing and maintaining security programs to protect members and assets, ensuring compliance with regulations, and promoting security awareness.
BankingFinancial Services
Responsibilities
Maintain physical security systems such as CCTV, alarm systems, and access control to facilities while ensuring they function properly and that video footage can be retrieved for investigations
Manage and update employee access rights to facilities and approved security systems in accordance with established policies
Conduct regular site security reviews and risk assessments to identify vulnerabilities and recommend corrective measures
Serve as the primary contact with law enforcement regarding physical security incidents and onsite investigations
Monitor fraud detection systems (e.g., Verafin, Appgate) to identify suspicious or high risk activity often related to account fraud
Investigate suspected or confirmed fraud cases, documenting findings and coordinating recovery or prosecution efforts
Communicate with members, merchants, and external partners to gather information relevant to fraud investigations
Investigate allegations of elder financial exploitation and submit reports to New Mexico Adult Protective Services when required
Prepare reports summarizing fraud incidents, losses, recoveries, and emerging trends
Provide security and fraud related training, resources, and guidance to staff to support organizational awareness
Ensure compliance with applicable policies, procedures, and regulatory requirements; support audits and examinations related to security and fraud controls
Qualification
Required
A minimum of three to five years of experience in security operations, fraud prevention, financial crimes investigation, or a related field within a financial institution or comparable regulated environment
An associate degree in criminal justice, security management, Business Administration, or a comparable experience gained on the job
Security Practices (Intermediate)
Security Systems (Intermediate)
Fraud Trends (Intermediate)
Fraud Detection and Control (Intermediate)
Attention to Detail (Intermediate)
Microsoft Office Suite (Intermediate)
Benefits
Medical, Dental and Vision insurance. Available the first of the month following date of hire.
401(k) - Traditional or Roth
Spanish Speaking Incentive
Paid Time Off
Eleven paid holidays/year
Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.
Company
Del Norte Credit Union
Del Norte Credit Union (DNCU) is a member-owned, not-for-profit financial institution that embraces the culture and community traditions of New Mexico.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deb Salazar
Chief Experience Officer
Kevin Southwick
Chief Member Business Officer
Company data provided by crunchbase