Imagine IT, Inc. · 8 hours ago
Service Desk Intern
Imagine IT, Inc. is a company that values strong IT service fundamentals and is seeking a Service Desk Intern. The role is designed for someone eager to gain hands-on experience in IT operations and customer support while working alongside experienced professionals.
Cyber SecurityInformation Technology
Responsibilities
Answer incoming phone calls
Reset passwords
Document procedures and update internal knowledge resources
Qualification
Required
Basic understanding of computer systems, software, and user accounts
Strong verbal and written communication skills
Customer service mindset with attention to detail
Ability to follow instructions and documented procedures
Organizational and time management skills
Ability to multitask in a fast-paced environment
Interest in technology and IT operations
Ability to pass a background check
Preferred
Prior customer service, administrative, or technical support experience is a plus—but not required