Enova International · 2 hours ago
NetCredit Loan Processing Representative (Remote)
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. As a Loan Processing Representative, you will specialize in processing loan applications and ensuring compliance with quality standards while providing excellent customer service.
ConsumerCreditFinanceFinancial Services
Responsibilities
Handle a queue of loan applications, ensuring compliance with established quality standards for processing
Receive inbound calls from customers regarding their loan application
Initiate outbound calls to customers to verify details on loan applications and request additional information if required
Resolve customer issues efficiently through phone, email, or fax communication channels
Keep customer accounts meticulously updated with accurate information
Qualification
Required
Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions
Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills
Comfortable utilizing new technology and have a proven ability to excel in a remote work environment
Preferred
Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments
Benefits
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
Company
Enova International
Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks.
Funding
Current Stage
Public CompanyTotal Funding
$900M2024-08-12Post Ipo Debt· $500M
2023-12-04Post Ipo Debt· $400M
2014-11-13IPO
Leadership Team
Recent News
2025-12-19
Company data provided by crunchbase