Network Operations Center Technician jobs in United States
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SGS Consulting · 3 hours ago

Network Operations Center Technician

positionAllen, TX
timeContract
remoteOnsite
seniorityEntry Level
date1+ years exp

SGS Consulting is seeking a Network Operations Center Technician to join their dynamic team. The role involves maintaining the stability and reliability of network operations while responding to network alerts and troubleshooting issues.

ConsultingRecruitingStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Deepak Singh
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Responsibilities

Monitor and maintain computer networks and systems
Ensure stability of telecommunications infrastructure
Respond to network alerts and troubleshoot issues
Perform regular network performance checks
Coordinate with field technicians and engineers
Maintain records of outages and quality control
Execute incident response for remote/cloud operations
Manage ServiceNow Incident, Change, and Problem Management
Conduct remote network surveillance and event response
Triage and resolve incidents within SLA timelines
Collaborate with SMEs for complex troubleshooting
Provide customer-facing support via phone, email, and portal
Communicate with stakeholders during service-impacting events
Manage vendor tickets effectively

Qualification

IP networkingNetwork monitoring toolsVPNBGPMPLSSIPTroubleshooting IP connectivityNetwork diagrams interpretationNetwork+ certificationCisco CCST/CCNA certificationAnalytical skillsAWS Cloud surveillanceITIL certificationDocumentation skillsPerform under pressure

Required

Strong knowledge of IP networking and protocols
Experience with network monitoring tools
1+ years troubleshooting IP connectivity and hardware errors
Proficiency in VPN, BGP, MPLS, SIP
Ability to interpret network diagrams (e.g., Visio)
Strong analytical and documentation skills
Ability to perform under pressure and respond quickly

Preferred

Experience in Network Operations or Telecom
Certifications: Network+, Cisco CCST/CCNA
ITIL Certification
Experience with AWS Cloud surveillance

Company

SGS Consulting

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SGS Consulting is a client-centric organization that offers workplace and payroll solutions.
dateFounded in 1997
location
Princeton, New Jersey, USA
people-size1001-5000 employees
web-link
http://www.sgsconsulting.com

H1B Sponsorship

SGS Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage
Company data provided by crunchbase