Flat Branch Home Loans · 9 hours ago
Help Desk Technician
Columbia,MO,US
Full-time
Onsite
New Grad, Entry LevelFlat Branch Home Loans is seeking a Help Desk Technician, an entry-level IT position focused on customer service. The role involves handling technical challenges, assisting users with basic tasks, and providing support for Microsoft Office and Windows platforms.
Real Estate
Responsibilities
Managing incidents through company ticketing system (HaloITSM)
Remotely assisting company employees via Telephone, chat, email, and remote session
Image and prepare computer hardware for deployment within company
Install and manage printers on end user devices
Assists in end user training on all IT related technologies
Support end users with Microsoft Office and Microsoft Windows platforms
Other maintenance duties as assigned
Occasional travel is required
Qualification
Required
Customer Service focus with a positive attitude and open mindedness
Passionate about learning
Organized and ability to manage own workload
Able to lift and carry 40lbs
Prolonged periods sitting at a desk and working on a computer
Company
Flat Branch Home Loans
Flat Branch Home Loans is a real estate company providing property buying and selling services in Missouri.
Founded in 2006
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Karen Kreutziger
Chief Executive Officer
Michael Eckley
Chief Technology Officer
Company data provided by crunchbase