Ford Credit · 1 day ago
Director, Digital Commercial Engineering
Dearborn, MI
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $262K/yr
10+ years expFord Credit is a part of the Ford Motor Company, dedicated to providing financing and services for Ford and Lincoln vehicles. They are seeking a Director of Engineering to lead the Digital Commercial Engineering group, focusing on the development of financial services platforms and e-commerce solutions for Ford Pro customers.
AutomotiveFinanceFinancial Services
No H1B
Responsibilities
Champion engineering best practices including code quality, automated testing, continuous integration/deployment, and comprehensive monitoring and documentation across all development teams
Engage in architecting scalable, secure, and high-performance systems capable of processing millions of transactions while maintaining sub-second response times
Drive adoption of modern development methodologies, cloud-native architectures, and microservices patterns
Lead development of AI-powered recommendation engines, personalization systems, and intelligent sales automation tools that drive customer engagement and revenue growth
Stay current with emerging AI technologies and evaluate their potential application to financial services and e-commerce domains
Build, lead, and mentor multiple engineering managers and teams (20-50 engineers) including full-stack developers and quality assurance specialists
Foster a culture of technical excellence, innovation, continuous learning, and collaborative problem-solving
Establish clear career progression paths, implement effective performance management, and create mentorship programs that develop next-generation technical leaders with teams and with peers
Ensure delivery of high-quality, scalable software products that meet aggressive timelines while maintaining rigorous quality standards
Partner with executive leadership, Product, Sales, Marketing, and Customer Care teams to drive strategy and align engineering efforts with business objectives and revenue goals
Translate complex digital and AI engineering concepts into clear business value propositions for non-technical stakeholders
Manage stakeholder expectations while advocating for technical investments and engineering resources necessary for long-term success
Present technical roadmaps, progress updates, and strategic recommendations to executive leadership and board members
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Machine Learning, or related technical field, or comparable industry experience
10+ years of progressive software engineering experience with 5+ years in engineering leadership roles, managing multiple teams
Expertise in cloud platforms (AWS, Azure, GCP), containerization, microservices, API design, and DevOps practices
Experience building secure, compliant financial applications with knowledge of payment processing, fraud detection, and regulatory requirements
Proven track record of scaling engineering organizations and delivering complex products in fast-paced, ambiguous environments
Exceptional communication skills with the ability to influence cross-functional teams and present to executive audiences
Experience with agile methodologies, project management, and balancing technical debt with feature delivery
Strong analytical and problem-solving skills with a data-driven decision-making approach
Preferred
Experience with specific AI applications such as recommendation systems, natural language processing, computer vision, or reinforcement learning; alternatively, expertise in AI platforms (Gemini, Cresta, etc.) is a plus
Knowledge of banking, insurance, lending, or investment products and associated regulatory environments
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Credit
Ford Credit is a leading automotive financial services company.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rachna Sethi
SVP of Product
Recent News
Morningstar.com
2025-09-30
2025-09-30
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