Samsung SDS · 1 day ago
Salesforce Lead - Data & Agentforce
One Pennsylvania Plaza, 26th Floor, New York, NY, USA
Full-time
Onsite
Senior Level
$135K/yr - $150K/yr
5+ years expSamsung Electronics America is seeking a Salesforce Lead - Data & Agentforce to optimize their Sales Cloud environment and manage complex integration projects. The role involves working closely with stakeholders to gather requirements, developing automated processes, and providing training and support to end-users.
Information ServicesInformation Technology
Responsibilities
Work closely with stakeholders to gather and document workflow and solution requirements
Analyze business requirements and processes to identify areas where AI features Salesforce can be implemented effectively
Develop, and maintain complex automated processes using Salesforce Flows and working knowledge of Apex and LWC
Own end-to-end integration projects connecting Salesforce to external systems using Middlewares (e.g., Alteryx, Airflow)
Build and manage advanced Reports and Dashboards to provide actionable business insights to stakeholders
Provide training and support to end-users during and after implementation
Qualification
Required
Strong knowledge of Agentforce and Data 360
Successful track record in a fast-paced and changing environment
Eager to learn and take ownership of projects from conception to completion
Experience with declarative 'low-code' solutions and programmatic development
Ability to optimize Sales Cloud environment
Experience managing complex Integration projects
Ability to build sophisticated Flow automations
Work closely with stakeholders to gather and document workflow and solution requirements
Analyze business requirements and processes to identify areas where AI features Salesforce can be implemented effectively
Develop and maintain complex automated processes using Salesforce Flows and working knowledge of Apex and LWC
Own end-to-end integration projects connecting Salesforce to external systems using Middlewares (e.g., Alteryx, Airflow)
Build and manage advanced Reports and Dashboards to provide actionable business insights to stakeholders
Provide training and support to end-users during and after implementation
Must hold at least 3 certifications: Salesforce Certified Administrator (or Advanced Administrator), Platform Developer I (PD1), Any Consultant Certification (e.g., Sales Cloud, Service Cloud, Data Cloud or Marketing or Pardot)
Minimum of 5+ years of active Trailhead history and must have achieved Ranger Ranking (100+ badges and 50,000+ points) or higher
Preferred
Understanding of data ingestion, harmonization, and identity resolution
Practical knowledge of building Salesforce AI Agents and grounding Prompts with CRM data
Experience with middleware Platform for API-led connectivity
Salesforce AI Associate
Agentblazer Champion
Tableau Certifications
BS in Computer Science or Business Major
Knowledge of the Advertising space
Strong grasp of media order management systems, programmatic deal workflows, and diverse sales efficiency application integrations
Act as the subject matter expert for Sales Cloud, ensuring the platform supports the end-to-end sales lifecycle
Perform Salesforce Administrator duties, including environment management (sandboxes), security audits, and permission set maintenance
Create and maintain comprehensive documentation for system configurations and workflows
Proven track record of staying current with seasonal releases and new product offerings
Company
Samsung SDS
Samsung SDS, established in 1985, as a subsidiary of Samsung Group has been providing information technology services.
10001+ employees
H1B Sponsorship
Samsung SDS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Junehee Lee
President & CEO
Andrew Lee
Vice President
Recent News
2026-01-23
2026-01-08
Company data provided by crunchbase