SWBC · 1 day ago
Asset Recovery Specialist
San Antonio, TX
Full-time
Onsite
Entry Level
1+ years expSWBC is seeking a talented individual to assist in the sale of recovered vehicles to offset losses and assist clients in recovering their collateral. The role involves managing the auction process for recovered vehicles, ensuring proper documentation and communication with vendors, and maintaining accurate records of asset recovery activities.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Ensures that vehicles delivered to auctions nationwide are correctly stocked as SWBC units; requests condition reports from auction and entered into the claim diary; prints vehicle values and any damages are reviewed with the supervisor; requests is made to the auction and followed closely until the vehicle is ready for sale if any reconditioning is approved; provides the auction with required title documents and supervisors floor pricing to set for sale; and forwards any auction bids directly to supervisor for counter, decline, or sale approval
Verifies all title documents and DMV processes; submits title packets to the particular DMV or title vendor for lien perfection; and informs both the Claims and Asset Recovery Departments of any changes to titling laws that will affect lien perfection
Ensures titles, current inventory, sold vehicles, complete/dormant files, paid claim files, and stored files are correctly listed in the Asset Recovery Logs
Processes reassignments to our vendors by providing all required documents
Maintains frequent contact with vendors and repossession agents to ensure recovered vehicles are delivered to auction in a timely manner
Enters updates from vendors into our history and provides clients with their weekly updates
Contacts tow facilities and law enforcement offices to provide documents and payment information needed for release of impounded units; and schedules pick-up and delivery to auction through independent repossession agents
Reviews all vendor invoices for accuracy before submitting to supervisor for payment approval
Reviews all documents provided by clients for Skip Assignments
Prepares Letters of Intent and Guarantee of Title for supervisor review at the time of repossessions; inventories completed files for secure storage and orders any needed files from storage; and develops supply request for approval
Ensures reports associated with assignments, repossessions, titles and sales are maintained
Qualification
Required
High School Diploma or equivalency
At least one (1) year of customer service, collections, auto remarketing or related experience
Working knowledge of current office related computer programs to include MS Word and Excel
Excellent interpersonal, organizational, and telephone etiquette skills
Strong workflow and communication skills, both in written and verbal
Able to type a minimum of 60 wpm accurately
Able to sit for long periods of time while processing recovered vehicle information
Able to stand, stoop, and kneel for long periods of time while filing and maintaining inventory
Able to lift and carry 10-20lbs of documents and other records as needed
Benefits
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
Company
SWBC
SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Dudley
President and Co-founder
Recent News
2025-09-12
Morningstar.com
2025-08-13
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