Cox Enterprises · 15 hours ago
Billing Specialist I (Cox Automotive Fleet Client Solutions Delivery)
Cox Automotive is a leader in automotive services and technology, and they are seeking a Billing Specialist I. This customer-facing role involves managing customer inquiries, processing invoices, and collaborating with various departments to support billing-related requests.
AdvertisingBroadcastingDigital MediaTelecommunications
Responsibilities
Address customer inquiries & requests, account reviews, & other inbound billing related inquiries from external customers followed by documenting related discussions & research
Research & verify customer issues with internal teams to determine root cause & warranted remediation
Clearly & concisely present information in verbal or written form to internal & external customers
Other projects & billing related customer responsibilities as needs arise
Qualification
Required
High School Diploma/GED
Preferred
2+ years of billing-related experience, preferably in a customer-facing role
Ability to articulate issues, document resolution, & recognize when to escalate
Strong written & verbal communication skills required
Effective accounting, organizational, attention to detail, & time management skills required
Excellent computer & software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle
Experience working with customers or vendors to resolve issues with an excellent customer service track record
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
Seven paid holidays throughout the calendar year
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Recent News
2026-01-07
Dayton Daily News
2025-12-11
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