The World Bank · 17 hours ago
E T Consultant - req35471
Washington, DC
Full-time
Onsite
Mid Level
4+ years expThe World Bank is one of the largest sources of funding and knowledge for developing countries, dedicated to ending extreme poverty and promoting shared prosperity. The E T Consultant will manage change management projects, ensuring stakeholder engagement and effective communication throughout the change process while supporting the GCS teams in enhancing operational efficiency.
International Trade & Development
Responsibilities
Under supervision of GCS Change Management Lead, manage change management projects for one or multiple change management workstreams, from planning through adoption. This includes:
Identify who is impacted, how, and what people-side risks may arise
Prepare stakeholders for change so they understand what is coming and what it means for their work
Reduce resistance by surfacing concerns early and supporting mitigation
Provide clear tools and guidance to bring structure and clarity to the change process
Align change activities with project milestones and timelines
Track progress and highlight risks or dependencies
Support effort to build change capability across GCS teams by developing and sharing reusable tools, templates, guidance materials, and lessons learned. Maintain internal change-related resources
Facilitate workshops, briefings, demos, and problem-solving sessions. Gather, synthesize, and feed back stakeholder input to refine rollout plans
Work according to the GCS change management philosophy, which involves supporting people throughout the change process, partnering with project teams as an enabler rather than an added layer, providing structure, clarity, and practical tools, strengthening stakeholder engagement and understanding, and collaborating with existing GCS colleagues to promote consistent practices across units
Other activities as defined by Change Management Lead and/or Manager, GCSIS
Qualification
Required
Bachelor's or Master's degree with at least 4 years of relevant experience or equivalent combination of education and experience
Professional experience managing or coordinating change management workstreams, including planning, engagement, activity sequencing, and progress tracking
Demonstrated experience supporting organizational change, including stakeholder engagement, readiness, and adoption
Strong facilitation skills across diverse groups
Ability to translate complex information into clear, practical guidance
Strong organizational and coordination skills; ability to manage multiple workstreams
Ability to produce focused change-related materials (not broad communications campaigns)
Experience in multicultural, matrixed environments; World Bank Group experience preferred
Preferred
Experience using people-centered or human-centered design approaches is an advantage
Prosci or similar change management certification preferred
Company
The World Bank
The World Bank is a vital source of financial and technical assistance to developing countries around the world.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fernanda Zavaleta
Communications Advisor to the CFO and MD
Joaquim Levy
Managing Director and World Bank Group CFO
Recent News
2025-02-13
2022-06-08
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