UICGS / Bowhead Family of Companies · 17 hours ago
Systems Engineer / VTC Operator Tier III
Quantico, VA
Full-time
Onsite
Senior Level
5+ years expUICGS / Bowhead Family of Companies is seeking a Systems Engineer / VTC Operator to support a customer in Quantico, VA. The role involves program management, logistics, engineering, and customer service, with a focus on voice and video management systems and unified communications.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii
Voice over IP (VoIP) systems
Video conferencing systems
Unified Communications as a Service (UCaaS) solutions
Session Initiation Protocol (SIP) trunking
Voice and video network architecture
Quality of Service (QoS) and Quality of Experience (QoE) management
Security and compliance for unified communications systems
Qualification
Required
Bachelor's degree, or 10+ years' of practical experience in voice and video management
Five (5+) years' experience in unified communications, with a focus on voice and video systems
Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP
Experience with video conferencing systems, including Cisco TelePresence and Polycom RealPresence
Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business
Strong understanding of network architecture and protocols, including TCP/IP, DNS, and DHCP
Experience with QoS and QoE management tools, including Cisco QoS and NetIQ
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
CCNP Voice or CCIE Voice certification
CCNP Collaboration or CCIE Collaboration certification
Microsoft Certified Solutions Expert (MCSE) in Skype for Business
Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching
Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph
US Citizenship is a requirement for Top Secret clearance at this location
Preferred
7+ years' experience in Video Audio engineering environment management
DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required
Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified
Cloud certified
Company
UICGS / Bowhead Family of Companies
UIC Government Services (UICGS).
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Hundley
President
Company data provided by crunchbase