Over-the-Road Breakdown Manager jobs in United States
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Carter Express, Inc. · 1 day ago

Over-the-Road Breakdown Manager

positionAnderson, IN
timeFull-time
remoteOnsite
seniorityMid Level

Carter Express, Inc. is a logistics company seeking an Over-the-Road Breakdown Manager to serve as the primary point of contact for drivers experiencing roadside issues. The role involves coordinating emergency repairs, managing vendors, and working closely with dispatch to minimize downtime and keep freight moving.

Information Technology
Hiring Manager
Dana Haehnlein
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Responsibilities

Respond to and triage roadside breakdowns, including mechanical, tire, and electrical issues
Communicate with drivers, dispatch, and repair vendors to coordinate timely repairs
Select and dispatch third-party repair providers and mobile technicians
Review and negotiate repair estimates and manage warranty recovery
Coordinate with dispatch teams to manage delays or reassign equipment as needed

Qualification

Breakdown managementFleet maintenanceCMMS platformsGPS/telematics systemsCommunication skillsOrganizational skillsProblem-solving skillsFlexibility

Required

High school diploma or GED
Prior experience in breakdown management, fleet maintenance, or trucking operations
Familiarity with CMMS platforms and GPS/telematics systems
Experience working with third-party repair vendors and service networks
Strong computer skills, including proficiency with fleet maintenance and road call systems, telematics and GPS tracking platforms, and standard office software
Ability to quickly learn new transportation and maintenance technologies
Ability to work in a fast-paced, time-sensitive environment
Ability to manage multiple priorities and make sound decisions under pressure
Strong communication skills
Strong organizational skills
Strong problem-solving skills
Flexibility to adjust work hours as needed to support driver and company needs

Preferred

Technical training in diesel mechanics, automotive technology, or transportation and logistics

Company

Carter Express, Inc.

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Carter Express is a logistics company specializing in customer service management services.
dateFounded in 1982
location
Anderson, Indiana, USA
people-size1001-5000 employees
web-link
http://carter-express.com

Funding

Current Stage
Late Stage

Leadership Team

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John Paugh
Owner and President
Company data provided by crunchbase