LHH · 23 hours ago
Loan Servicing Manager
Greater Indianapolis
Full-time
Onsite
Mid, Senior Level
$85K/yr - $95K/yr
5+ years expLHH is assisting a northside client in finding a hands-on Loan Servicing Manager to oversee daily loan servicing operations while performing complex loan processing tasks. This role ensures that loan servicing functions are completed accurately, efficiently, and in compliance with regulations and bank policy.
Human Resources
Hiring Manager
Angie Moller
Responsibilities
Supervise and mentor a team of 5 loan servicing employees, providing daily guidance, problem‑solving support, and ongoing training
Conduct performance evaluations and support staffing decisions including training, coaching, promotions, and corrective actions
Foster a collaborative, approachable environment aligned with State Bank’s open‑door leadership culture
Perform daily loan servicing and processing functions, including commercial, mortgage, and consumer loan documentation and maintenance
Ensure all tasks comply with regulatory standards and internal policies
Oversee the timely production of department reports, schedules, and required documentation
Coordinate with auditors, internal departments, and retail branches to support seamless cross‑functional workflows
Review and resolve customer exceptions, inquiries, and escalated servicing issues
Support team training on systems including Jack Henry Core, LaserPro, and LoanVantage
Produce reports and insights for senior leadership related to workload, performance, compliance, and operational improvements
Qualification
Required
5+ years of experience in banking or mortgage loan servicing
Experience supervising, coaching, or mentoring employees
Strong understanding of loan documentation, servicing processes, and regulatory requirements
Proficiency in Microsoft Office; ability to learn and master bank-specific systems
Preferred
Bachelor's or Associate's degree preferred
Experience with Jack Henry, LaserPro, and/or LoanVantage (preferred)
Benefits
Competitive compensation/benefits
Tremendous growth opportunity
Great culture
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
10001+ employees
H1B Sponsorship
LHH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
Company data provided by crunchbase