Technical Support Specialist jobs in United States
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Dexian · 21 hours ago

Technical Support Specialist

positionGlen Allen, VA
timeFull-time
remoteOnsite
seniorityEntry Level
money$42K/yr - $50K/yr
date1+ years exp

Dexian is a company that focuses on delivering hardware to multiple divisions. The Technical Support Specialist will be responsible for asset management, preparing laptops and desktops for imaging, and ensuring delivery deadlines are met.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Daily focus on delivery deadlines
Asset Management responsibilities
Unboxing/re-boxing of hardware to image
Prepare laptop/desktops for imaging
Inventory control/audits
End-of-life hardware testing

Qualification

Tech support experienceWindows 10 experienceSCCM experienceActive DirectoryVirtualization technologiesServiceNowMacOS experienceLift 30+ lbsAttention to detailCommunication skillsSelf-starterTeamwork

Required

High School Diploma, GED, or equivalent certification
At least 1 year of experience in tech support and administration
At least 1 year of remote tech administration and end user support
At least 1 year of experience with Windows 10 or later operating systems
At least 1 year of experience with ticketing systems and reporting tools (ServiceNow preferred)
Attention to detail
Ability to lift 30+ lbs
Ability to self-start
Ability to work independently and with a team
Professional written / oral communication skills

Preferred

Associate's Degree in Information Systems, Computer Science, or military experience
1+ years of SCCM experience
1+ years of WindowsOS experience
1+ years of experience with Active Directory services
1+ experience with virtualization technologies years of macOS experience
Windows certification(s)
Apple certification(s)

Company

Dexian

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Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
dateFounded in 1994
location
Mclean, Virginia, USA
people-size1001-5000 employees
web-link
https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Recent News

PRWeb
Dexian Leaders Maruf Ahmed and Mahfuz Ahmed Named to SIA's 2026 Staffing 100 North America List
2026-01-22
PRWeb
Dexian's 2025 HumanKindex™ Finds Consensus on Importance of Kindness and a Widening Gap on Perceived Progress
2025-12-01
PR Newswire
Monument Consulting Announces 2025 Strategic Suppliers
2025-11-19
Company data provided by crunchbase