Amaze Systems · 23 hours ago
Business Analyst – Clinical (Practice Management)
Amaze Systems is focused on optimizing clinical workflows within their Practice Management and Electronic Health Record systems. The Business Analyst – Clinical will support and enhance these systems by collaborating with clinical, administrative, and technical teams to improve efficiency and patient outcomes.
Responsibilities
Analyze, document, and optimize clinical workflows , patient management processes, and care delivery models
Serve as a liaison between clinical teams, administrative teams, and IT to ensure system functionality aligns with clinical needs
Gather and translate clinical requirements into functional specifications for PM/EHR system enhancements
Lead or support implementation, configuration, and optimization of EHR and Practice Management systems (Meditech, Athena, eClinicalWorks, or similar)
Evaluate system functionality and recommend improvements for documentation, scheduling, patient flow, and reporting
Assist with system upgrades, testing scenarios, and integration with ancillary clinical systems
Participate in end-to-end project cycles: requirements gathering, design, UAT testing, training, go-live, and post-implementation support
Work closely with physicians, nurses, clinicians, and operational staff to ensure adoption of best practices
Facilitate cross-functional meetings, create project documentation, and track progress using project management tools
Develop and deliver training materials for end users
Provide second-level support for clinical issues and escalations
Conduct workflow audits, gap analyses, and root cause investigations to drive continuous improvement
Ensure PM/EHR configurations meet regulatory and compliance standards (HIPAA, CMS, Joint Commission, HEDIS, etc.)
Qualification
Required
Bachelor's degree in Nursing (BSN), Medical Assistants (with strong experience), Allied Health, Health Informatics, Healthcare Administration, or related clinical field
5–8 years of experience in clinical operations, EHR/PM systems, or clinical informatics
Strong knowledge of ambulatory or hospital workflows (patient intake, charting, documentation, orders, billing, scheduling, care coordination)
Hands-on experience with one or more major EHR/PM systems
Proven ability to translate clinical requirements into technical specifications
Proficiency with workflow mapping, process improvement, and change management
Strong communication, analytical, problem-solving, and documentation skills
Preferred
Master's degree is a plus
Company
Amaze Systems
Amaze Systems is a web and digital marketing agency that offers data analytics and SEO services.
Funding
Current Stage
Late StageCompany data provided by crunchbase