Patient Service Representative jobs in United States
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ThedaCare · 3 hours ago

Patient Service Representative

positionThedaCare Physicians - Wild Rose
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

ThedaCare is a health care system dedicated to providing outstanding care and enriching the lives of its community. The Patient Service Representative performs administrative duties, interacts with customers, and supports daily operations to ensure an exceptional customer experience.

Health CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from customers or responsible parties to facilitate a seamless customer experience
Schedules patients following established policies and procedures to ensure accuracy
Proactively problem solves access issues that arise when scheduling to meet stakeholder needs that can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs
Files, retrieves, or delivers patient information or records using current technology to facilitate timely patient care
Facilitates the flow of patient forms, patient letters, and data per department needs
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments
Observes legal and ethical guidelines to safeguard the confidentiality of patient and proprietary ThedaCare information

Qualification

Customer serviceData entrySchedulingProblem solvingCommunication skills

Required

Must be 18 years of age

Preferred

High School diploma or GED preferred

Benefits

Lifestyle Engagement
Access & Affordability

Company

ThedaCare

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For nearly 115 years, ThedaCare® has been improving the health and well-being of the communities it serves in northeast and central Wisconsin.
dateFounded in 2024
location
Appleton, Wisconsin, USA
people-size5001-10000 employees
web-link
http://thedacare.org/

H1B Sponsorship

ThedaCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Thompson
Chief Operating Officer/Chief Financial Officer

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Company data provided by crunchbase