NYC Administration for Children's Services · 17 hours ago
Chief Information Officer/Deputy Commissioner
The NYC Administration for Children's Services (ACS) is dedicated to protecting and promoting the safety and well-being of children and families. The Chief Information Officer (CIO) will oversee the agency's IT strategy, manage technology systems, and ensure effective service delivery while collaborating with senior leadership and stakeholders.
Government Administration
Responsibilities
Partner with the Commissioner and ACS leadership team to develop and implement a vision for utilizing technology to help achieve ACS’s mission to support families and protect children
Oversee the development of agency-wide information technology and information resource standards, governance processes and performance metrics to ensure OIT’s focus and deliverables are consistent with ACS’ priorities
Ensure adherence to regulations and guidelines for technological systems and safeguarding of information technology and information resources
Work closely with the agency’s Chief Information Security Officer (CISO) to protect and secure the information resources of the agency
Direct teams of technical, professional and management staff in the successful fulfillment of IT service delivery commitments
Facilitate communication of technology needs and strategy across IT groups and the user community
Develop and manages strategic vendor right-sourcing and partnerships
Responsible for developing and implementing the processes for all annual and multi-year IT planning, programming and budgeting decisions
Collaborate with agency divisional leadership to review agency needs regarding information technology, balance the needs to address both current and future goals and objectives
Provide leadership in strategic planning and managing IT product and service development
Oversee the effective delivery of computer operations and production support, system and database administration, network operations, PC/desktop support and customer service
Implement IT continuous-improvement programs, developing standards and security/privacy policies
Identify and implement best practices for optimizing infrastructure and operations costs, improving system performance, and ensuring service-level requirements are met
Define metrics and processes to validate the benefits and value of proposed solutions to drive decision making for potential technology investments
Manage IT resource requirements to ensure an appropriate balance between tactical and strategic demands
Serve as the Agency’s IT expert and central liaison to various stakeholders in NYS agencies
Oversee the management and implementation of a Continuation of Operations Plan (COOP) in response to emergencies and system outages
Work closely with internal and external stakeholders in the bidding, selecting and managing of the agency’s IT vendor contracts
Perform other duties of a similar nature or level
Qualification
Required
A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties
A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in '1' above
A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in '1' above
A satisfactory combination of education and experience equivalent to '1', '2' or '3' above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in '1' above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in '1' above
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in '1' above
Preferred
A minimum of ten (10) years of IT experience, at least five (5) of which should be in a recent senior leadership position significant experience working within governmental operations in the capacity of directing or managing large strategic technology initiatives and supporting a large, diverse, and decentralized user community
Must have demonstrated ability to think strategically with top notch planning and relationship skills and the ability to push forward projects and reorganize resources where necessary
Experience managing and overseeing large IT budgets
Ability to work in a fast-paced, deadline driven and frequently changing environment and experience developing internal IT talent and building succession planning
Strong background in business process re-engineering and change management
Must have a working knowledge of full IT operational support and experience overseeing complex network architectures and datacenters
Possess technical capabilities coupled with analytical skills
Benefits
Public Service Loan Forgiveness
Company
NYC Administration for Children's Services
New York City Administration for Children’s Services (“ACS”) works with families and communities, in their neighborhoods, to help protect and support children and youth through child welfare, juvenile justice, and early care services.
H1B Sponsorship
NYC Administration for Children's Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageLeadership Team
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