GTP · 9 hours ago
Information Technology Service Delivery Manager
Des Plaines, IL
Full-time
Onsite
Mid, Senior LevelNableIT specializes in ensuring businesses run smoothly by managing all aspects of IT, including proactive IT management and cybersecurity services. The Information Technology Service Delivery Manager will oversee IT service delivery, manage IT operations, and lead IT management initiatives to maintain high-quality service while working closely with clients and internal teams.
IT Services and IT Consulting
Hiring Manager
Joaquin Gomez
Responsibilities
Overseeing IT service delivery
Managing IT operations
Ensuring consistent IT service management processes
Leading IT management initiatives to maintain high-quality service
Working closely with clients, internal teams, and stakeholders to ensure IT systems meet performance, reliability, and efficiency standards
Qualification
Required
Proficiency in IT Service Delivery and IT Service Management
Experience in IT Operations and Information Technology systems
Strong knowledge of IT Management principles and practices
Excellent problem-solving and decision-making abilities
Strong communication and interpersonal skills to work with diverse teams and stakeholders
Proven leadership capabilities with the ability to manage and guide teams effectively
Bachelor's degree in Information Technology, Computer Science, or a related field
Preferred
Experience in IT project management methodologies is a plus
Relevant certifications such as ITIL, PMP are advantageous
Company
GTP
GTP’s approach widely differs from the standard Managed Services Providers, as we believe there is an aspect of the traditional MSP business model that conflicts with the best interest of their customers.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase