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Randstad Digital Americas · 23 hours ago

IT Technical Support Specialist

Atlanta, GA

Contract

Onsite

New Grad, Entry Level

$25.94/hr - $25.95/hr

Randstad Digital Americas is seeking an IT Technical Support Specialist to oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will engage with employees throughout the company to enhance operational efficiency and contribute to overall growth.

Information Technology & Services

Responsibilities

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

Handle business-critical IT tasks and system improvements

Enable faster and smarter business processes and employee productivity

Research and evaluate emerging technologies, hardware, and software

Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe

Qualification

Troubleshooting MS Office 365Active DirectoryNetwork troubleshootingSoftware installationComputer hardware knowledgePeripheral device troubleshootingVPN knowledgeAdobe software knowledgeMcAfee knowledgeLogMeIn knowledge

Required

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc

Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line

Benefits

Medical

Prescription

Dental

Vision

AD&D

Life insurance offerings

Short-term disability

401K plan

Company

Randstad Digital Americas

Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.

Founded in 1984

Atlanta, GA, US

10001+ employees

https://www.randstaddigital.com/

Funding

Current Stage

Late Stage

Leadership Team

Graig Paglieri

CEO, Randstad Digital Americas

Pascal de Hesselle

SVP, Executive Client Partner - Technology, Media & Telecom

Company data provided by crunchbase