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CFS Brands · 3 days ago

eCommerce Operations Coordinator

Oklahoma City, OK

Full-time

Onsite

New Grad, Entry Level

CFS Brands is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products. The eCommerce Operations Coordinator will provide operational support to the eCommerce team, managing day-to-day issues, maintaining platform accuracy, and ensuring content integrity across eCommerce systems.

Food and BeverageFood DeliveryFood ProcessingHealth CareManufacturing

Responsibilities

Create, manage, and track operational support tickets within Amazon and other eCommerce platforms

Conduct routine eCommerce order reviews to identify fulfillment, pricing, and system issues

Investigate and dispute chargebacks, shortages, and operational deductions

Support issue resolution related to item setup, pricing, availability, and fulfillment

Upload and maintain product content, images, and attributes across eCommerce platforms

Ensure content accuracy, completeness, and compliance with platform requirements

Partner with eCommerce Managers to support ongoing catalog expansion and optimization

Maintain and update eCommerce dashboards, ECM trackers, and operational reports

Track KPIs, issues, and action items to ensure visibility and accountability

Support ad-hoc reporting and analysis for the eCommerce leadership team

Serve as the Salsify subject matter expert, supporting content syndication and data governance

Ensure accurate and timely updates between Salsify and downstream eCommerce platforms

Partner with cross-functional teams to support data quality and system improvements

Act as the primary liaison between eCommerce and warehouse operations

Coordinate issue resolution related to order fulfillment, inventory, and logistics

Support communication between internal teams to ensure timely and accurate execution

Qualification

SalsifyECommerce platformsData analysisAmazon Vendor CentralMicrosoft OfficeAttention to detailOrganizational skillsCommunication skillsProblem solvingTeam-oriented

Required

HS School Diploma required: Bachelor's degree in a business-related field strongly preferred

Strong attention to detail with the ability to manage multiple priorities

Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word)

Analytical mindset with the ability to interpret data and identify trends

Strong organizational and time-management skills with the ability to meet deadlines

Effective written and verbal communication skills

Ability to work cross-functionally in a fast-paced environment

Preferred

Experience supporting Amazon Vendor Central and/or Seller Central

Experience with Salsify or similar PIM/content management platforms

Familiarity with eCommerce order management, chargebacks, and operational workflows

Experience supporting multiple online marketplaces

Experience with Canva

Company

CFS Brands

CFS Brands manufactures and markets professional grade solutions for the restaurant, hospitality, healthcare and janitorial segments.

Founded in 2014

Oklahoma City, Oklahoma, USA

501-1000 employees

https://www.cfsbrands.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2018-03-01Acquired

Leadership Team

Terry W. Malone

Chief Financial Officer

Leticia Bedoya

Human Resources Business Partner

Recent News

PR Newswire

CFS Brands Acquires Cornerstone Foodservice Group

2025-12-04

Google Patent

Food service delivery system

2024-04-13

Google Patent

Dispenser assembly for disposable lids

2024-04-13

Company data provided by crunchbase