AAA Central Penn · 4 hours ago
Branch Manager, Hershey
Hummelstown, PA, US
Full-time
Onsite
Mid, Senior Level
7+ years expAAA Central Penn is seeking a Branch Manager for their Hershey branch to lead a team dedicated to exceptional service and business results. The role involves managing daily operations, inspiring employees, and ensuring customer satisfaction while driving profitability through effective sales strategies.
Consumer Services
Responsibilities
Lead, coach, and motivate team members while modeling AAA Central Penn’s Core Values
Set expectations, communicate effectively, and hold employees accountable to goals
Foster engagement through recognition, support, and mentorship
Ensure outstanding customer service and remove barriers to a positive experience
Drive branch profitability through innovative sales strategies and consistent goal tracking
Manage staffing, inventory, cash balancing, reporting, and facility maintenance
Maintain required clearance for title/PennDOT work as well as Federal and State fingerprinting
Qualification
Required
Associate degree or 7–10 years of related experience
Leadership skills with the ability to guide teams and manage branch operations
Strong customer service, communication, and decision‑making abilities
Organized, adaptable, detail‑oriented, and supportive of company initiatives
Proficiency in Word, Excel, Outlook, Internet applications, and Campana
Ability to interpret business information and apply basic math concepts
Maintain required clearance for title/PennDOT work as well as Federal and State fingerprinting
Preferred
Travel, Notary, PennDOT, or Messwin experience is a plus
Company
AAA Central Penn
AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jodie Daubert
President & CEO
Greg Tobin
Chief Sales & Member Experience Officer
Company data provided by crunchbase