Operations Manager jobs in United States
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Lime · 5 hours ago

Operations Manager

Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. As an Operations Manager, you will manage the Tampa market, ensuring operational excellence and compliance with safety standards while leading a team and collaborating with various stakeholders to enhance customer experience and increase ridership.

Last Mile TransportationMobile AppsRide SharingTransportation
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H1B Sponsor Likelynote

Responsibilities

Own and manage your market ensuring it hits operating metrics and consistently meets or exceeds defined KPIs and using data to identify trends, improve processes and customer experience
Lead warehouse operations, ensuring excellence in compliance with health, safety, quality, and environmental standards
Partner with Facilities and Environmental, Health and Safety (EHS) teams to implement safety protocols, promote sustainability, and enhance quality management systems
Be the operational expert within your region, championing operational excellence, owning end-to-end operational improvements, advising cross-functional teams and engaging in strategic discussions with key external stakeholders including city officials
Define and implement an operations strategy for your region that advances the deployment and operation of our vehicles including workforce planning, request for proposal (RFP) prep and competitor monitoring
Attracts and develops top-tier operational talent for your region including planning, hiring, onboarding and training new team members within a warehouse environment; while managing employee scheduling and task deliverables
Represent Lime in partnership with our Government Relations team meeting with local officials, business owners and customers as a representative of Lime to ensure compliance with regulations and to build relationships with key external stakeholders
Spearhead safety initiatives for our riders and vehicles to ensure safety remains the #1 priority
Create a positive, inclusive, and safe workplace where people genuinely want to work

Qualification

Operational excellenceP&L managementWarehouse operationsData analysisPeople managementSafety protocolsCuriosityProcess improvementTeam developmentFast-paced decision makingCommunicationProblem solvingDetail oriented

Required

4+ years work experience in operations, consulting, engineering, or similar fields
Demonstrated background in driving and executing operational excellence
Knowledge of how a P&L functions
Ability to understand metrics and KPIs and the levers to pull to drive results
Knowledge of the location you support
Comfortability working in a warehouse setting
1+ years people management experience attracting, developing and motivating warehouse staff
Tenacious and willingness to roll up your sleeves, and ability to make decisions in a fast-paced ambiguous environment
Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports
Advanced knowledge of Excel or Google Sheets and knowledge of SQL is a major plus
Problem solver skilled at identifying and resolving complex problems, exercising good judgment in drawing conclusions, navigating ambiguous environments while working cross functionally
Excellent communicator with the ability to present to senior level stakeholders utilizing data that effectively communicates short and long strategic operations solutions
Relentlessly curious, always wanting to dig deeper and understand why, particularly to understand what our customers need
Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role

Benefits

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

Company

Lime is an electric vehicle company that provides e-bike and e-scooter rental services.

H1B Sponsorship

Lime has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (22)
2023 (23)
2022 (39)
2021 (27)
2020 (33)

Funding

Current Stage
Late Stage
Total Funding
$1.46B
Key Investors
UBS O'ConnorUberKDDI Open Innovation Fund
2021-11-05Debt Financing· $105M
2021-11-04Convertible Note· $418M
2020-05-07Series D· $170M

Leadership Team

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Wayne Ting
Chief Executive Officer
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Brad Bao
Co-Founder And Chairman
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Company data provided by crunchbase