Innovative Systems Group · 1 day ago
Fraud Specialist
Overland Park, KS
Contract
Hybrid
Entry Level
$20/hr - $20/hr
1+ years expInnovative Systems Group is seeking a Fraud Specialist to join their team. The role involves reviewing and identifying fraudulent activity, taking inbound calls from victims, and providing guidance to resolve issues. This position requires excellent communication skills and the ability to work in a hybrid environment.
ConsultingInformation Technology
Responsibilities
Reviews, identifies, and deters fraudulent activity
Takes inbound calls and referrals from victims of fraudulent activities
Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue
Qualification
Required
Must have excellent conversational skills in English
Experience navigating multiple computer screens and programs while interacting with customers on the phone
High School diploma or equivalent
One year experience operating a computer in a Windows based environment
One year experience in fraud, customer service or a call center environment
Phone skills, typing skills and good communication skills
Preferred
Customer service and call center skills
Good tone and communication skills as well as listening skills
Company
Innovative Systems Group
Innovative Systems Group is an information technology company that provides IT management and consulting services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase