Intuitive · 20 hours ago
Customer Trainer
Sunnyvale, CA
Full-time
Onsite
Entry, Mid Level
$108K/yr - $156K/yr
2+ years expIntuitive is a pioneer in robotic-assisted surgery, committed to enhancing minimally invasive care. The Customer Trainer will deliver training on the da Vinci® Surgical System to surgical teams and support the continuous improvement of training programs.
Health CareManufacturingMedical Device
Responsibilities
Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers
Lead and support Specialized training programs and Society events. This includes supporting the needs of the surgeon educators and course participants
Conduct surveys to gather data and measure program effectiveness
Act as subject matter expert for internal projects, as needed
Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
Occasional support of the da Vinci® System in a hospital operating room
Support da Vinci® Surgical System troubleshooting and maintenance at the training center
Manage training center logistics, inventory and training calendars
Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories
Support positive relationships between external training center personnel and ISI management
Contribute to the organization’s quarterly goal achievements
Develop competency in the following: da Vinci® System Technology, da Vinci® System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologies
Qualification
Required
High capacity and excellent problem solving skills
Solid organizational skills and ability to operate independently
Professional work ethic
Solution oriented
Excellent oral and written communication skills
Strong interpersonal skills
High capacity to learn in a fast paced environment
Commitment to self-development
Ability to work in a team environment
Ability to be flexible with hours of operation
Ability to travel up to 30%
Bachelor's degree required preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education
Ability to sit or stand for multiple hours
Ability to lift up to 50 lbs
Preferred
Knowledge of adult learning principles
Medical-device experience
Professional Training experience
Clinical and/or operating room experience
Benefits
Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity
Company
Intuitive
Intuitive designs and manufactures robotic-assisted surgical systems.
10001+ employees
H1B Sponsorship
Intuitive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (339)
2024 (238)
2023 (181)
2022 (285)
2021 (145)
2020 (138)
Funding
Current Stage
Public CompanyTotal Funding
$5MKey Investors
St. Cloud Capital
2003-04-30Post Ipo Equity
2000-06-23IPO
1996-01-01Seed· $5M
Leadership Team
Gillian Duncan
Senior Vice President, Professional Education & Program Services - Worldwide
Myriam Curet
Executive Vice President & Chief Medical Officer
Recent News
GlobeNewswire
2026-01-23
2026-01-23
2026-01-16
Company data provided by crunchbase