NEOGOV · 2 months ago
Workers Compensation Coordinator
18500 Murdock Circle Port Charlotte 33948, FL
Full-time
Onsite
Senior Level
$23.31/hr - $23.31/hr
5+ years expNEOGOV is seeking a Workers Compensation Coordinator to support Charlotte County’s workforce by managing Workers’ Compensation claims. The role involves overseeing the Light Duty / Return-to-Work Program and collaborating with various stakeholders to ensure compliance and effective resolution of claims.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manages the administration of Workers’ Compensation claim files from intake through settlement or trial for all County Departments and Constitutional Offices (except CCSO)
Establishes and maintains claim files; receives and processes notice of injury reports; prepares communications to employees explaining Workers’ Compensation benefits and statutory requirements
Coordinates with the Employee Health Clinic, claims adjuster, medical case manager, and supervisor to assist employees in obtaining treatment, returning to work with restrictions, and obtaining follow-up care; notifies the Safety Officer of all injuries
Manages and directs the Workers’ Compensation Light Duty Return to Work Program for all injured employees
Negotiates Workers’ Compensation mediations; recommends and authorizes settlements in accordance with established procedures
Coordinates conflict resolution on behalf of employees regarding claims or coverage issues; serves as liaison between employees, third-party administrators (TPAs), and service providers in settlement of claims
Develops and presents training, new employee orientation, and educational programs related to Workers’ Compensation policies, procedures, and reporting requirements
Coordinates with Environment, Health and Safety to insure mitigation of risk and employee training
Manages the claims database software program and ensures quality control from first notice of injury through claim closure
Participates in TPA audits; provides information to assist with audit reviews and findings; verifies Workers’ Compensation classification codes to ensure accurate employee classification
Oversees TPA and broker compliance in submitting required reports and documentation; reviews data and payroll information for accuracy and timely reporting; and processes quarterly payments of the Self-Insurance Assessment Invoice
Prepares the annual Self-Insurance chargeback billing to ensure revenues are credited to the appropriate department; reviews and ensures accuracy of the Workers’ Compensation check register; and prepares monthly TPA and claimant payments as needed
Manages TPA contract for the Workers’ Compensation program, including recommendations for renewals and participation in bid processes
Maintains and compiles records and reports for all Workers’ Compensation claims, including injury logs, lost time, and transitional duty days
Assists in litigation activities related to Workers’ Compensation claims by providing documentation and supporting attorneys during mediations, depositions, and trials
Performs administrative duties including the preparation of written reports, memorandums, letters, and electronic correspondence
Provides exceptional customer assistance, problem-solving, and complaint resolution regarding Workers’ Compensation inquiries by all forms of communication
Qualification
Required
An equivalent combination of relevant training, education and experience
Associate's Degree: Preferred in: Risk Management, Human Resources, Business Administration
Five (5) years of experience in Workers' Compensation administration, public liability, self-insurance, safety, loss control, or Risk Management
Active 6-20 All-Lines Adjuster License
Knowledge of local, state, and federal statutes concerning Workers' Compensation, self-insurance, and loss control
Knowledge of departmental policies, procedures, and record-keeping requirements for processing Workers' Compensation claims
Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs
Skill in effective communication, both orally and in writing
Skill in prioritizing, organizing, and managing multiple Workers' Compensation cases simultaneously
Ability to maintain accurate and confidential claim records and reports
Ability to exercise sound judgment and discretion in applying and interpreting Workers' Compensation laws, policies, and procedures
Ability to analyze and evaluate claim information and make recommendations regarding resolution or settlement
Ability to establish and maintain effective working relationships with County management, employees, medical providers, TPAs, brokers, and attorneys
Ability to provide internal and external customer assistance through various forms of communication
Benefits
Comprehensive benefits package to regular full-time employees
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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