Fifth Third Bank · 1 day ago
Digital Product & Channel Manager
Cincinnati, OH
Full-time
Onsite
Senior Level
5+ years expFifth Third Bank is dedicated to improving the lives of customers and communities. They are seeking a Digital Product and Channel Manager to drive digital product experiences, collaborate with cross-functional teams, and ensure customer satisfaction through innovative solutions.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Driving the strategy and roadmap to improve your digital product experiences across mobile apps and browser
Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
Collaborating with Agile Scrum team on all new feature development, including building backlog, contributing to/reviewing/approving user stories, sprint support, and QA testing; including participating in agile team ceremonies such as print reviews/demos
Engaging with research team to define and implement customer usability testing, concept validation, and co-creation studies to gain insights and identify customer needs and solutions
Partnering with design and user experience colleagues to ensure an intuitive customer-research led UX/UI that meets customer needs
Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and related functions
Track and monitor key performance indicators
Establish annual goals and objectives for products
Provide transparency and ongoing communications with line of business partners/key stakeholders
Maintain and provide product information to Servicing partners for contact center training documentation
Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc
Qualification
Required
Bachelor's Degree required
5- 7 years of related experience
Demonstrated success in strategic development and program execution with Consumer and Business banking digital products such as: Money Movement, Online Bill Payment, Transfers, Payments, Credit/Debit Card Self Service features, Authentication, Alerts
Solid digital product management background
Ability to have fun and a willingness to try new things and challenge the status quo
Effortlessly collaborative with strong intellectual curiosity and creative problem solving
Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
Ability to self-motivate and work well independently and with different teams
Strong presence with ability to interact with and influence all levels of the organization
Travel approximately 25% (domestic)
Preferred
Experience working in Agile development
Benefits
Comprehensive benefits
Differentiated compensation offerings
Incentive compensation plan
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
H1B Sponsorship
Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
Recent News
legacy.thefly.com
2026-01-24
pv magazine USA
2026-01-23
Company data provided by crunchbase