CrossCountry Mortgage, LLC · 13 hours ago
Bilingual Loan Officer Assistant
CrossCountry Mortgage, LLC is the nation's leading distributed retail mortgage lender with a strong culture of employee engagement. The Bilingual Loan Officer Assistant will manage loan files, ensure compliance with underwriting standards, and facilitate client communications to support pre-qualifications and pre-approvals.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Take incoming calls and input client data into Encompass
Request documentation and review for accurateness
Run AUS findings (DU or LP) and identify documentation requirements
Calculate income from paystubs and/or tax returns
Meet branch objectives specific to pre-qualifications and pre-approvals
Complete and maintain branch-assigned checklists, prospect follow up, file set-up, and analyses within allotted branch deadlines
Available to work varying hours and overtime if needed
Qualification
Required
Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish
High School Diploma or equivalent
1.5+ years of residential mortgage processing experience
Experience working with Encompass, DU, and LP
Excellent math and analytical skills
Excellent written and verbal communication skills
Excellent prioritization and time management skills
Proficient in Microsoft Office, including Outlook and Excel
Preferred
General knowledge of RESPA and other mortgage and consumer lending regulations
Familiarity with loan documents
Benefits
Medical
Dental
Vision
401K
Short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Recent News
2026-01-24
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