NEOGOV · 2 weeks ago
Parental Accountability Court Coordinator 2 - 00000826, 00070401
McDuffie Co., GA
Full-time
Onsite
Mid Level
$47K/yr - $47K/yr
3+ years expThe Georgia Department of Human Services (DHS) is a state agency focused on delivering services to vulnerable populations. They are seeking a Parental Accountability Court Coordinator 2 to provide personal support services, act as a liaison between clients and service providers, and promote accountability for child support obligations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Liaison between the Division of Child Support Services and the assigned judicial circuit
Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met
Provide advocacy and accountability strategies to the program participants to promote sustainability to pay their child support obligation
Promotes Problem Solving Case resolution efforts and performs the core work and activities to include enforcement of orders, attending court hearings, addressing case management alerts, responding to customer inquiries, conducting weekly meetings with program participants
Maintains consistent documentation on participants’ program status
Identifies and meets with employers to secure employment for program participants
Develops and maintains a comprehensive public relations process through the assessment of needs and referrals to resource providers who can provide necessary support and resources to address identified barriers
Responsible for maintaining weekly and monthly reports as required per circuit
Maintain required training as required by the agency
Performs other professional responsibilities as assigned
Qualification
Required
Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or one (1) year experience at the lower-level PAC Coord 1 (SSP200) or position equivalent
Ability to use customer service skills to include active listening and sound judgment
Excellent oral, written, presentation and interpersonal communication skills
Strong proficiency in the use of Microsoft Office Suite, and/or standard software applications typically use in a corporate environment
Benefits
Flexible work schedule
Unique training opportunities
Employee retirement plan
401(k) plan
457 plan
13 paid holidays
Vacation & sick leave
Medical
Dental
Vision
Long/short-term care
Life insurance
Employee discount programs
Telework opportunities depending upon the position
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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