PURE Property Management · 1 day ago
Property Management Operations Manager - Atlanta, GA
Marietta, GA, US
Full-time
Onsite
Mid, Senior Level
$103K/yr - $109K/yr
5+ years expPURE Property Management is seeking an Operations Manager who is motivated by results and thrives in a competitive environment. The Operations Manager will be accountable for all office operations, manage and coordinate activities and resources to achieve property objectives, and develop strategies and policies for effective property management.
Real Estate
Responsibilities
Ensure that all business conducted at Company is in accordance with company policies and procedures, all State and Federal Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, State governing Real Estate licensing authority, and all other pertinent laws, whether federal or state
Recruit and train team members as well as conduct annual performance appraisals of direct reports
Fulfill the role of Hiring Manager as needed
Implement and enforce policies of the Company within the property management team
Work in conjunction with Broker to establish and implement marketing procedures and portfolio growth strategies
Assist in the attainment of all growth/profit goals established by the Company
Ensure Company operations function according to established quality assurance standards through use of proper procedures, forms, and processes
Establish and maintain all necessary external (client, vendor, and resident) relationships in such a manner as to further the objectives, operating philosophy, and desired image of Company
Establish and monitor cost/expense control of property portfolios through regular verbal and written reports from team members
Ensure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communications
Ensure proper organizational coordination (both vertical and horizontal communications)
Ensure efficient and effective administrative practices are employed, including scheduling, contracting, and record keeping. As appropriate, recommend new, more sophisticated methods and procedures to Broker
Ensure all financial information relevant to team operation is routinely monitored for accuracy and compliance with company requirements
Review monthly reports and decide any action to resolve with team members
Conduct periodic and annual performance evaluations of all persons reporting to this position
Ensure all employees are active in their positions and that waste and non-productive time is eliminated
Make every attempt to resolve all business and personnel problems or grievances, solving problems as they arise. Endeavor to resolve all potential problem areas before they have a negative effect on the Company’s operational efficiency or reputation. Function as 'lead role' in resolution of portfolio related legal/contractual disputes, keeping Broker advised and informed in a timely manner
Develop and submit all required reports to the Broker within prescribed guidelines and dates for submission
Maintain sound business relations with customers, vendors, trade groups, employees, government agencies and the community at large
Maintain high morale and a focus on productivity among all staff positions
Supervise and oversee that all portfolio properties are inspected in a timely manner and that the appropriate documentation/reporting are completed and processed according to Company policy
Endeavor to increase knowledge of the business and industry, especially as it pertains to legal, regulatory, and technical changes, communicating and conveying information as received to staff members
Maintain awareness of all business-related trends, advances, and improvements, determining the economic impact of any fiscal or political activities that could affect the Company
Conduct at least once monthly staff meetings, communicating policy/procedure updates and changes, legislative and regulatory updates, technology changes and improvements, etc
Provide coverage for staff, if necessary, if extended illness or vacation schedule require
Operations Manager may perform other duties to further the best interest of the Company as may be assigned
Qualification
Required
Active GA Real Estate License
At least 3 years of residential property management experience
5 years of supervisory experience
Preferred
BA Degree
Hospitality/Customer Service experience
Experience with property management systems
Benefits
Medical, Dental and Vision Coverage
401(k) plan with a 4% Instantly Vested Match
Generous Vacation and Sick time
Life and Disability Plans
Wellness Fitness Program
Employee Assistance Program
Equity Compensation and More!
Company
PURE Property Management
PURE Property Management makes the joy of renting a home PURE. Simple, clean, and satisfying experiences for all.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$155MKey Investors
PGIMLevel Equity Management
2026-01-22Debt Financing· $80M
2022-02-02Series A· $50M
2021-10-21Seed· $25M
Leadership Team
Joseph Polverari
Co-Founder & General Partner
Recent News
HousingWire.com
2025-10-28
Company data provided by crunchbase