Event Services Manager jobs in United States
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North American Electric Reliability Corporation (NERC) · 1 day ago

Event Services Manager

The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority focused on ensuring the reliability and security of the electric grid. The Event Services Manager is responsible for managing all aspects of meeting and event logistics, coordinating with contracted services, and overseeing event planning operations.

Non Profit
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Comp. & Benefits
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Responsibilities

Work with event management firms, source location, and provide oversight and planning of meeting and event logistics (space, hotel rooms, transportation, catering, etc.) for all board, board committee, and standing committee meetings; NERC-sponsored workshops and offsite meetings at hotels; and D.C. Collaboration Hub and Roam co-working or other offsite meetings as required
Develop and manage centralized meeting and event planning operating model for NERC. Create and maintain department standard operating procedures. Educate NERC staff on procedures
Research, propose, develop, and implement operating model enhancements that translate into efficiencies and cost savings for NERC meetings. Document these recommendations and the benefits. Where appropriate, use corporate rewards programs to reduce costs for meetings
Cultivate and maintain relationships with key stakeholders, sponsors, and vendors to ensure ongoing support and collaboration for events, ensuring an engaging experience
Maintain and manage vendor relationships: Maritz, Etherio, Roam, Encore, national hotel chains, and other vendors as required or assigned
Prepare, submit, and evaluate requests for proposals for meetings held in offsite facilities to ensure adequate space, proper setup and catering requirements. Negotiate said contracts. Follow procurement procedures for review, approval of contracts, and related budget spend
Execute on approved roadmap to centralize all event services operations. Using organizational change management principles, promote adoption of centralized event services model across NERC. Train all new hires on event planning processes and procedures
Provide budget and financial oversight to all meetings and events. Work with departments on the most cost-effective meeting solutions that meet requirements
Identify and measure event metrics, looking for operational improvement opportunities
As needed, perform site visits to inspect facilities to ensure conformance to NERC’s requirements as needed for event planning
Create diagrams and seating charts for events, as required, based on needs for each event
Act as on-site NERC liaison for off-site meetings and workshops, as required
Support, as needed, registration processes for various meetings and workshops across the United States and Canada, including composing announcements, creating registration forms, managing the registration process, and retaining registration records
Review and approve meeting and workshop invoices and submit to finance department for payment in conjunction with business unit, following procurement procedures
Be familiar with and adhere to IT security policies and procedures
Other duties and responsibilities as assigned

Qualification

Event planningVendor managementBudget oversightCertified Meeting ProfessionalCustomer serviceStress managementOrganizational skillsDecision making

Required

Bachelor's degree in event management, hospitality, or related field. Related experience in lieu of specific degree is acceptable
Management of event planning staff
Five to ten years' meeting planning experience
High motivation, organization, and capability of functioning with minimal direction in a fast-paced environment
Proactive customer service mindset to ensure client satisfaction in all aspects of event planning and execution
Ability to manage event-related stress and remain calm and composed under pressure
Ability to make administrative/procedural decisions and judgments

Preferred

Certified Meeting Professional (CMP) or Certified Event Planning Specialist (CEPS)

Benefits

Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies.

Company

North American Electric Reliability Corporation (NERC)

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The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the reliability and security of the bulk power system in North America.

Funding

Current Stage
Growth Stage

Leadership Team

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Jim Robb
President and CEO
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Manny Cancel
SVP and CEO E-ISAC
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Company data provided by crunchbase