TCP Software · 7 hours ago
Enterprise Account Manager
United States
Full-time
Onsite
Senior Level
5+ years expTCP Software has been providing flexible timekeeping and workforce management solutions for over 30 years. They are seeking an Enterprise Account Manager who will be responsible for expanding revenue in existing enterprise accounts through upselling, customer adoption, and monitoring churn risk.
Document ManagementHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Position yourself as a trusted advisor to Enterprise clients and focus on opportunities for expansion, upsell, and cross sell
Partner with customer success and renewals team to reduce churn, maximize product adoption, monitoring customer satisfaction (NPS), and improving overall account health
Provide feedback and insights that help define and enhance our product roadmap, marketing collateral, upsell, and renewal strategies
Identify new opportunities, and collaborate with appropriate business units to ensure deals close
Partner with all necessary departments within TCP to ensure removal of barriers to maximum adoption
Effectively network within accounts from the C-Level down in order to achieve successful execution of the customer's expectations where appropriate, resetting them when applicable
Travel up to 25%
Qualification
Required
Bachelor's Degree in related field required
5+ years of quota carrying sales experience in a B2B SaaS environment
Proven experience working with global teams
A strong understanding of Salesforce.com, Tableau, Jira, Confluence, and O365
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog
Ability to prioritize, and perform effectively under pressure
Strong knowledge of business processes, mobile business applications, and automation
Proven effectiveness at leading and facilitating virtual meetings and workshops
Enthusiasm and creativity as a leader
An analytical mind: You will use key metrics and analytical tools to help structure, evaluate, and optimize your sales pipeline and business development tasks
Benefits
Competitive salary based on experience
20 days PTO and 13 days of companywide holidays
8 hours to volunteer and impact your community
Comprehensive benefits (Health/Dental/Vision/401K)
Employee choice benefit
Company
TCP Software
TCP Software is a software company that offers workforce management solutions for organizations.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Providence Equity Partners
2019-09-06Private Equity
2019-09-04Acquired
Leadership Team
Nagendra Donepudi
Chief Technology Officer
Derek McIntyre
Chief Operating Officer
Recent News
Company data provided by crunchbase