NEOGOV · 1 day ago
Wildland Fire Dispatcher 3 (WFD3) / Wildland Fire Dispatcher 2 (WFD2) In-Training
Clallam County – Forks, WA
Full-time
Onsite
Entry, Mid Level
$42K/yr - $58K/yrThe Department of Natural Resources (DNR) is seeking a Wildland Fire Dispatcher 3 (WFD3) / Wildland Fire Dispatcher 2 (WFD2) In-Training. This position provides specialized administrative and complex clerical support to fire management and emergency operations, ensuring effective communication and coordination during wildfires and other emergencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Operating multi-channel radio, Wildcad, and multiple line phone system to maintain communications between region personnel and the general public or field and office personnel
Responding to inquiries regarding outdoor burning regulations, fire equipment regulations, and industrial fire precaution levels
Receiving reports of wildfires and coordinating and documenting response
Maintaining log in Wildcad of all radio communications and all fire/incident communications originating or received in the Dispatch Center
Maintaining situational awareness and keeping the appropriate region and division personnel informed on emerging issues
Responsible for region employee accountability and tracking in Wildcad
Must be able to work independently on weekends and extended hours
Qualification
Required
Experience with computer programs such as Microsoft Suite
Experience involving public contact or communication such as radio communications, receptionist, switchboard operator, or clerical office work which includes interacting with the public
Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices
Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed
DNR Core Competencies: Personal Accountability, Value Others, Compassionate Communication, Inspire Others, Commitment to Excellence
One or more seasons as a Wildland Fire Dispatcher 2; OR an equivalent combination of other dispatch experience to include experience involving public contact or communications, switchboard operation, or wildland fire suppression experience
Proficient computer skills such as MS Word, MS Excel, and MS Outlook with aptitude for learning new software programs
Experience proofreading, correcting documents and accurately documenting information
Experience independently performing complex clerical assignments related to regulations, rules, policies, and procedures
Strong verbal, written, and interpersonal communication skills as demonstrated by the ability to resolve conflicts, write effectively, and communicate in a professional manner with diverse groups both internal and external customers
Experience providing customer service to diverse clients
Accustomed to appropriately managing time and workload
Flexibility to adapt to changing workload needs
Accustomed to constructively working with others to address and/or resolve problems
Proficient in staying calm and working through emergency situations in a fast-paced stressful environment
Knowledge of office practices and correspondence preparation
Preferred
High school diploma or GED equivalent
National Wildfire Coordinating Group (NWCG) qualified as an Initial Attack Dispatcher Trainee (IADP-T), or Expanded Dispatch Support Dispatcher Trainee (EDSD-T)
Two seasons as a Wildland Fire Dispatcher 2
Wildland fire suppression experience
Knowledge of Washington State and DNR policies, procedures, and practices
Experience working in a communication and/or dispatch center
Benefits
Commitment to organizational health and wellness
Work/life balance
DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
Statewide Employee Business Resource Groups
Leadership that empowers and supports employees
Professional development opportunities
Educational and career development aid
Public Service Loan Forgiveness Eligibility
Opportunities to participate in wildland fire suppression assignments
A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program.
Social Security
All state employees are covered by the federal Social Security and Medicare systems.
Public Service Loan Forgiveness
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Sick Leave
Full-time employees earn eight hours of sick leave per month.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2025 (13)
2024 (10)
2023 (10)
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Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
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