DOWC · 20 hours ago
F&I Field District Manager
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
3+ years expDealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry. The Field District Manager plays a critical role in supporting clients by delivering training, reinforcing product knowledge, and ensuring operational excellence at the dealership level, with a focus on execution and sales strategy through relationship building and field engagement.
IndustrialIndustrial EngineeringManufacturingService Industry
Responsibilities
Serve as a primary field-level contact for designated key account locations, ensuring strong operational support and consistent communication
Conduct in-person and virtual training sessions focused on product portfolio, menu presentation, advanced closing techniques, system navigation, sales process, and compliance standards
Provide one-on-one coaching and mentorship to F&I staff to reinforce learning, build confidence, and ensure a deep understanding of sales and compliance practices
Assess the trainings needs of designated dealerships to identify performance gaps, and recommend the scope, method and content of suitable training
Provide hands-on assistance to resolve operational challenges at the dealership level
Collaborate with sales and service teams to align product penetrations goals with customer satisfaction outcomes
Monitor and report on dealer performance metrics using CRM and Power BI dashboards to Field Leadership and dealership management to identify and address areas for improvement
Stay up to date on industry trends, sales practices, best practices, and compliance regulations, continuously enhancing training and operational support to meet current demands
Build and maintain positive working relationships with dealership personnel, fostering trust and reliability
Remain accessible for on-call dealership support and provide solutions on an ongoing basis
Support the Director of Field Operations in implementing initiatives to improve overall F&I performance
Performs other duties as assigned at the discretion of management
Qualification
Required
Minimum 3-5+ years of hands-on automotive F&I team management experience
Proven experience delivering successful F&I training and developing high-performing sales teams at the dealership level
Experience in F&I, automotive retail, dealership operations or dealership support is required
Must have proven leadership experience coaching a large team
Superior relationship building and communication skills
Ability to deliver effective and impactful training presentations
Strong organizational and time management skills; ability to manage multiple priorities in a dynamic environment
Proficiency in CRM and automotive related software
Ability to thrive in a multi-faceted, fast-paced sales environment
Strong problem-solving capabilities and ability to implement improvement techniques
Excellent leadership capabilities and ability to manage a high-performing team through tracking KPI metrics
Preferred
Bachelor's Degree in business or related field preferred but not required
Benefits
Medical, Dental, Vision, 401k matching, Life Insurance, Ancillary benefits
PTO and Sick Time
Corporate events, team and culture building activities, employee awards and recognition, company trips and more!
Company
DOWC
DOWC is an industrial company that offers customizable F&I products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael LaMotta
Chief Executive Officer | Founder
Recent News
Company data provided by crunchbase