Airlink, Inc. · 9 hours ago
Director, Technical Program Management
Washington, DC
Full-time
Hybrid
Director/Executive
$120K/yr - $150K/yr
8+ years expAirlink is a Washington, DC-based nonprofit humanitarian logistics organization that connects airlines with vetted nonprofits to deliver disaster responders and supplies to communities in crisis worldwide. The Director of Technical Program Management leads Airlink’s high-visibility technology programs that directly support humanitarian operations and organizational scale, ensuring alignment with Airlink’s strategic plan.
Non-profit Organization Management
Responsibilities
Working with vendors and partners, own and lead deployment and support of Airlink’s most critical technology programs, defining scope, structure, timelines, success metrics, and delivery plans
Translate executive strategy into executable technical roadmaps that improve operational efficiency, partner coordination, and humanitarian outcomes
Manage portfolio-level dependencies, risks, budgets, and trade-offs across multiple concurrent initiatives
Anticipate challenges and proactively mitigate delivery, technical, and operational risks
Over time, build and mature Airlink’s Technical Program Management function, establishing best practices, tooling, and governance
Oversee the full software delivery, applying Agile and modern delivery practices
Guide internal teams and external vendors to deliver scalable, secure, and reliable platforms across web and mobile surfaces
Ensure strong quality assurance, testing rigor, documentation, and operational readiness across all initiatives
Partner with the CEO, senior leadership team, and key stakeholders to drive strategic alignment and decision-making
Serve as a trusted advisor, simplifying complex technical topics to enable informed leadership decisions
Promote a culture of collaboration, customer-first thinking, learning, and continuous improvement across technology and partner teams
Qualification
Required
At least eight years of experience in technical program management, engineering management, or enterprise software delivery
Bachelor's degree or equivalent professional experience
Ability to rapidly master technical domains and communicate effectively with both technical and non-technical audiences
Proven experience managing portfolio-level programs with complex cross-functional dependencies
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Demonstrated success driving alignment and delivery in matrixed, globally distributed environments
Background in data-intensive systems, integrations, or operational platforms
Service-oriented mindset and enthusiasm for supporting the team and taking on new initiatives
Ability to balance tactical execution with long-term strategic thinking
Preferred
Experience working in regulated or compliance-sensitive environments
Experience leading Agile delivery at scale
Influence effectively without formal authority, building trust across diverse stakeholders
Bring strong executive presence, communication, and stakeholder management skills
Value transparency, empathy, and collaborative problem-solving
Benefits
75% company-paid health benefits, including dental and vision, for employees
Competitive 401(k) matching policy
Company-paid life, short-term and long-term disability insurance plans.
Three weeks of paid vacation, two weeks of paid sick leave, and paid parental leave.
EAP Program
Company
Airlink, Inc.
Airlink is a global humanitarian organization delivering critical aid to communities in crisis by providing free airlift and logistical solutions to nonprofit partners, changing the way the humanitarian community responds to disasters around the world.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steven J. Smith
President & Chief Executive Officer
Cindy Rocha
Associate Director, Strategic Partnerships
Recent News
The Express Tribune
2026-01-23
2026-01-22
2026-01-20
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