Full Sail University · 2 days ago
COE Financial Aid File Administrator
Full Sail
Full-time
Onsite
Entry Level
2+ years expFull Sail University is seeking a COE Financial Aid File Administrator to support the Change of Enrollment Financial Aid process. This role involves working closely with the COE Financial Aid Student Advisor to process and verify financial aid files for students changing their degree programs or reentering the university.
EducationHigher EducationUniversities
Responsibilities
Works daily with the COE Financial Aid Student Advisor to process and calculate change of enrollment and reentry requests
Use Microsoft Excel to perform calculations
Creates new Enrollment Documents based on program request
Ensures all aid is secured and packaged correctly
Turn in files for internal audit review
Packages all federal aid, scholarships, and cash lines for students funding plan as appropriate
Sets up all Academic Year budgets for students based on the COE Calculations
Review and work various reports daily/weekly/monthly
Performs other duties as needed and as systems/policies change
Adhere to policies and procedures of Full Sail University
Maintain strict confidentiality of company and personnel information
Demonstrate a strong commitment to the mission of values of the organization
Adhere to company attendance standards
Perform other duties as assigned
Qualification
Required
Bachelor's degree plus two years of experience in a customer service position, or equivalent combination of experience and education
Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations
Proficiency using software programs such as MS Word, Excel, Outlook, and PowerPoint
Ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Strong attention to detail
Demonstrated time management and organizational skills
Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment
Ability to adapt to changing and competing priorities
Ability to work within the scope of Title IV regulations
Demonstrate initiative and adaptability to change
Ability to work independently and efficiently
Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines
Preferred
Experience with Salesforce, Campus Vue, or Financial Aid websites preferred (but not required)
Company
Full Sail University
Full Sail University is a for-profit university located in Winter Park, Florida.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-01Private Equity
Leadership Team
Rob Catto
Program Director
Recent News
2025-12-02
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