Ajulia Executive Search · 19 hours ago
Pump Shop Manager
Ajulia Executive Search is seeking a Pump Shop Manager for a leading manufacturing company. The role involves driving revenue growth, ensuring exceptional customer service, and overseeing day-to-day shop operations while fostering a collaborative workplace culture.
ConsultingHuman ResourcesSearch EngineStaffing Agency
Responsibilities
Drive revenue growth by executing sales strategies and motivating staff to achieve and exceed sales targets
Monitor daily sales performance and implement corrective actions as needed
Ensure exceptional customer service standards are consistently met
Oversee all day-to-day shop operations to ensure efficiency, quality, and consistency
Maintain a clean, organized, well-stocked, and visually appealing shop environment
Ensure all operational processes align with company policies and procedures
Manage daily cash handling, deposits, and reconciliation to ensure accurate financial reporting
Oversee payroll, labor scheduling, and wage controls to optimize profitability
Maintain accountability for all money-handling and financial control processes
Recruit, hire, onboard, train, supervise, and evaluate shop employees
Provide coaching, performance feedback, and development opportunities to build a strong team
Address employee concerns, conflicts, and disciplinary issues in a fair and professional manner
Foster a positive, collaborative, and accountable workplace culture
Ensure full compliance with safety regulations, company policies, and local/state requirements
Promote a safe working environment by enforcing safety procedures and conducting regular inspections
Ensure all employees understand and follow safety standards and operational guidelines
Manage inventory levels by ordering, receiving, recording, and tracking stock
Minimize loss through accurate inventory controls and proper storage procedures
Ensure the shop is adequately stocked to meet customer demand without overstocking
Handle customer inquiries, feedback, and complaints professionally and efficiently
Resolve issues promptly to maintain customer satisfaction and protect the company’s reputation
Act as an ambassador of the brand by delivering consistently positive customer experience
Qualification
Required
High school diploma or equivalent; technical or business coursework preferred
3+ years of shop or operations management experience, including leading teams of 12+ employees
Hands-on background in manual machining and pump repair operations
Experience working with pump disassembly and assembly, workflows, and shop equipment
Strong understanding of SOPs, ERP systems, and production workflows
Proven ability to manage inventory, scheduling, and daily shop operations
Knowledge of safety standards and policy enforcement in a shop environment
Hands-on, team-oriented leader willing to work alongside the team and support operations across pump shops
Benefits
Medical insurance
Dental insurance
Vision insurance
Paid time off
Company
Ajulia Executive Search
Ajulia Executive Search is a staffing and recruiting company that provides executive searches and staffing services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase