Heartland Human Care Services · 1 day ago
Refugee English Language Training Coordinator
Chicago, IL
Full-time
Hybrid
Mid Level
$19/hr - $24/hr
4+ years expHeartland Human Care Services is focused on providing support to refugees and asylees through education and career pathways. The Refugee English Language Training Coordinator is responsible for co-developing and coordinating digital instruction classes to enhance English language skills, while also providing direct instruction and mentoring to participants.
Non-profit Organization Management
Responsibilities
Sources and develops high-quality instructional materials and lesson plans to support the specific needs of a diverse group program participants, primarily refugees and asylees
Recruits and enrolls participants as set out in annual success objectives, ensuring compliance with program eligibility guidelines
Delivers culturally competent instruction, both online and in person, to program participants with special attention to literacy skills and the unique needs of individuals with interrupted formal education
Develops and provides relevant life skills instruction to reduce barriers to employment including but not limited to public transportation ride-along, workplace tours, hands-on practice opportunities and digital literacy skills instruction
Recruits, trains and mentors volunteers, program assistants, and guest speakers, including program graduates, to support participants during class and in early employment
Tracks class attendance, participant engagement, and program outcomes, ensuring compliance with program goals, funding requirements and contractual agreements
Communicates with program graduates at regular intervals throughout their early employment as defined by project funding requirements
Consults regularly with colleagues, employer partners, refugee employment coalitions, other local and national refugee-specific employment programs, and experts in various career pathways to learn about best practices and support ongoing program improvement
Collaborates with employment specialists and partnership developers to identify, cultivate, and establish external partnerships
Maintains inventory of client support materials including but not limited to interview clothing, grooming kits, and transportation assistance
Other duties may be assigned as it relates to the job performed
Qualification
Required
High School Diploma or General Education Diploma is required
Four (4) years of relevant experience working with refugee and resettlement populations is required
Relevant lived experience in refugee resettlement or forced migration may be considered
Ability and comfortability working with diverse populations
Excellent oral and written communication skills
Strong networker, convener, relationship builder, and communicator with experience collaborating with diverse work teams and stakeholders
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to work independently and remain self-motivated with minimal direct supervision
Strategic thought partnership and consultancy skills
Preferred
Multilingual skills strongly preferred
Benefits
Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan
Dental insurance.
Vision insurance.
401(k) 3% Employer Contribution.
Commuter benefits.
ProfessionalDevelopment Assistance.
Disability insurance.
Voluntary Benefits.
FlexibleSpending Account.
Life/AD&DInsurance.
Employee Assistance Program.
Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.
Company
Heartland Human Care Services
At Heartland Human Care Services, we are courageous champions of human rights. We believe society is better for everyone when we can all participate.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase