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Charter Global · 17 hours ago

Technical Support Specialist

Milledgeville, GA

Contract

Hybrid

Mid Level

3+ years exp

Charter Global is seeking a Technical Support Specialist to support daily IT operations and assist users across the organization. The role involves maintaining systems, troubleshooting issues, and supporting hardware and software components.

Big DataConsultingInformation Technology

H1B Sponsor Likely

Hiring Manager

ASHISH K LAL

Responsibilities

Maintain and support IT systems including laptops, desktops, servers, operating systems, and security tools

Install, configure, and troubleshoot workstation hardware, software, printers, phones, and other peripherals

Support MS Office 365, VPN, Adobe, McAfee, LogMeIn, and encryption tools

Evaluate system vulnerabilities and recommend improvements for performance and security

Perform software installations, updates, and application troubleshooting

Support desktop/laptop devices, including Surface Pros

Troubleshoot basic network issues using command-line tools

Provide end-user training and technical assistance as required

Work within an Active Directory domain environment

Qualification

MS Office 365Active DirectoryHardware troubleshootingDesktop/laptop supportNetworking knowledgeSoftware installationTechnical assistanceEnd-user training

Required

3+ years troubleshooting MS Office 365, VPN, Adobe, McAfee, and similar tools

3+ years experience with hardware and peripheral troubleshooting (printers, scanners, monitors, etc.)

3+ years supporting desktops, laptops, and Surface Pros

Hands-on experience in an Active Directory environment

Strong software installation and troubleshooting skills

Basic networking knowledge, including command-line diagnostics

Company

Charter Global

IT Services & IT Consulting

Founded in 1994

Atlanta, Georgia, USA

1001-5000 employees

http://www.charterglobal.com

H1B Sponsorship

Charter Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (19)

2024 (20)

2023 (19)

2022 (18)

2021 (19)

2020 (44)

Funding

Current Stage

Late Stage

Leadership Team

Bindu Vemireddy

Chief Strategy Officer (CSO)

Recent News

Business Insider

Rewiring financial infrastructure through cloud innovation — Umesh Singh Chauhan’s impact

2025-10-17

EIN Presswire

Growing at 16.8% CAGR | Open Source Services Market Reach USD 165.4 Billion by 2033 Globally

2025-08-01

Company data provided by crunchbase