Legal Intake Specialist jobs in United States
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Saddle Rock Legal Group, LLC. · 20 hours ago

Legal Intake Specialist

Saddle Rock Legal Group is a law firm specializing in helping victims seek justice for injuries. They are looking for a full-time Legal Intake Specialist to assist clients with medical claims and insurance challenges while maintaining HIPAA compliance and providing empathetic support.

Law Practice

Responsibilities

Answer a high volume of client calls, providing empathetic support to those grappling with medical claims and insurance challenges
Conduct detailed intake assessments, skillfully gathering essential information to better understand each client's unique situation
Create accurate records and organize crucial medical and insurance documents
Guide clients through the claims process, explaining available resources with clarity and patience
Ensure that all records remain HIPAA-compliant, maintaining confidentiality

Qualification

Healthcare experienceMedical terminologyHIPAA complianceClient advocacyBilingual in SpanishCommunication skillsAttention to detail

Required

3+ years of experience in a medical, pharmaceutical sales, or healthcare insurance role
Strong understanding of medical terminology, billing codes, and healthcare documentation
Familiarity with medical records, insurance claims, and client advocacy
Ability to manage a high volume of phone calls while ensuring attention to detail and professionalism
Experience with HIPAA-compliant record keeping and handling sensitive client information
Exceptional verbal and written communication skills

Preferred

Bilingual in Spanish is preferred, and the ability to translate intake scripts and other materials into Spanish may be required as needed
Associate or bachelor's degree in nursing, healthcare administration, health sciences, or a related field
Familiarity with personal injury claims, workers' compensation, or mass tort cases

Benefits

Health, dental, and vision insurance
Short- and long-term disability insurance
Life insurance
A 401(k) with company match
Paid time off (PTO)
A health savings account (HSA)
Paid holidays

Company

Saddle Rock Legal Group, LLC.

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Saddle Rock Legal Group partners with other leading law firms across the United States to provide legal representation for victims of mass torts.

Funding

Current Stage
Early Stage

Leadership Team

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Christopher Wall
Chief Information Officer
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Jared Belnap
Managing Partner
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Company data provided by crunchbase