Hartford HealthCare · 16 hours ago
Learning Management System Specialist
Hartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Learning Management System Specialist to ensure an optimal LMS experience for all users. The role involves providing technical support, managing educational offerings, and collaborating with subject matter experts to enhance user experience and system functionality.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Provide tier-one technical support through the regular and ongoing monitoring of the internal ticketing system
Manage and prioritize and provide immediate resolution to all (Problem) tickets assisting and supporting course/class/assignment builds as needed
Recognize, diagnose, troubleshoot and resolve issues related to the build, configuration and/or infrastructure in the LMS
Make recommendations on future improvements to standard work, content management, workflow processes and user experience
Utilize identified issue resolution process to report and work through system issues with designated LMS vendor
Perform regular maintenance protocols based on standard work to ensure the LMS is organized, courses are updated, and content is relevant
Work with SMEs and Clinical Educators on yearly assignments ensuring courses are reviewed, assignments recalibrated, and student groups reflect current demographic data
Participate in system-wide initiatives to create job code standardization, categories and job families to streamline the creation of student groups
Develop educational activities, resource guides, and other tools using adult learning principles to improve user experience with LMS
Educate employees and leadership about LMS through training, quick reference guides and email communications
Qualification
Required
Bachelor's Degree required
1-3 years of experience as a learning management system administrator including, authoring, publishing and reporting, or in learning technology or information technology
Proven skilled use of virtual learning and meeting platforms, Microsoft Office, SharePoint and Learning Management Systems
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase