Gainor Staffing · 3 hours ago
Information Technology Support Specialist
Denver, CO
Full-time
Onsite
Entry, Mid Level
$75K/yr - $90K/yr
2+ years expGainor Staffing is a top-tier global law firm seeking an IT Support Specialist to join their team in Denver, Colorado. The role involves delivering on-site technical support for various devices, managing hardware and software requests, and ensuring reliable systems and devices for users.
B2BConsultingHuman ResourcesStaffing Agency
Hiring Manager
Maria Fuentes
Responsibilities
Deliver on-site technical support for computers, peripherals, mobile devices, conference room AV, and video conferencing
Manage and resolve hardware, software, telephone, and connectivity requests using the ticketing system, escalating when needed
Configure desktops, laptops, and telephones following firm standards
Maintain accurate hardware/software inventory records
Participate in pilot testing, system build checks, and software updates; prepare documents and spreadsheets as required
Provide backup help desk coverage, coordinate vendor repairs, and assist with technology needs for off-site events
Qualification
Required
2+ years of experience in tech support, preferably at a law firm or professional services firm
Strong customer service skills
Confident working in Windows 10/11 and Microsoft Office
Bachelor's degree plus exposure to networking basics
Company
Gainor Staffing
Gainor Staffing is a women owned firm that recruits for clients businesses and candidates careers in creative, administrative, and HR.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gail Tessler
Owner and President
Norma Menkin
Owner and President
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